Daviana Boone
Nashville,TN
Summary
Compassionate Patient Care Technician Transitioning into medical assistant with extensive experience at Ascension Saint Thomas Midtown Hospital. Proficient in EHR documentation and phlebotomy, I excel in fostering patient trust and collaboration. Recognized for effectively managing patient care plans and promoting comfort, I bring a friendly attitude and Smiles with very strong team player skills and strong problem-solving skills to enhance patient outcomes.
Overview
10
10
years of professional experience
Work History
Post Op Spine ( Patient Care Technician)
Ascension Saint Thomas Midtown Hospital
03.2025 - Current
- 1).Assisted nursing staff with patient care activities, ensuring comfort and safety.
- 2).Performed blood draws, EKGs, bladder scans and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- 3).Maintained cleanliness and organization of patient room areas, daily bed changes, Daily CHG wipe downs .
- 4).Documented patient information accurately in electronic health records systems
- 5).Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- 6).Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- 7).Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- 8).Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- 9).Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- 10).Managed specimen labeling, handling, and transportation to laboratory
- 11).Supported needs of 13+ residents under long-term care.
Psychiatric Technician
Tri Star Summit Medical Center
08.2024 - 04.2025
- 1).Assisted in monitoring patient behavior and emotional well-being assist with bathing .
- 2).Collaborated with nursing staff to develop individualized care plans.
- 3).Administered medication under supervision, ensuring adherence to protocols.
- 4).Documented patient progress and reported changes to healthcare team.
- 5).Supported crisis intervention efforts by employing de-escalation techniques effectively.
- 6).Charted on each patient daily.
- 7).Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- 8).Took patient blood pressure and pulse rate, reporting findings in health charts.
- 9).Established trust with patients, facilitating more effective treatment and rehabilitation.
Patient Care Tech ,Patient Sitter,Home Health Aide
Vanderbilt Medical Center
04.2018 - 03.2025
- 1).Monitored patient vital signs, ensuring timely and accurate reporting to nursing staff.
- 2).Assisted in daily living activities, promoting patient comfort and independence.
- 3).Maintained cleanliness and organization of patient care areas, adhering to infection control protocols.
- 4).Collaborated with healthcare teams to develop patient care plans tailored to individual needs.
- 5).Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- 6).Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- 7).Educated patients on treatment plans, medications, and preventive care measures effectively.
- 8).Sanitized, restocked, and organized exam rooms and medical equipment.
- 9).Supported needs of 12+ residents under long-term care.
Psychiatric Technician
Middle Tennessee Mental Health Institute
09.2023 - 07.2024
- 1).Monitored patient behavior and mental health status, ensuring safety and compliance with treatment plans.
- 2).Assisted in implementing therapeutic interventions to support patients' emotional and psychological needs.
- 3).Documented patient progress and reported changes to healthcare team, enhancing care strategies.
- 4).Collaborated with multidisciplinary teams to develop individualized care plans for diverse patient populations.
- 5).Trained and mentored new staff on best practices for patient interaction and crisis intervention techniques.
- 6).Charted on each patient daily.
- 7).Took and monitored vital signs, administered medications, and managed patient behavior.
Security Officer / Temp Cna /Warehouse Worker/Gas Station Attendant
Express Employment
03.2016 - 03.2023
- 1).Monitored premises to ensure safety and security of personnel and property.
- 2).Conducted regular inspections of buildings and grounds to identify potential security risks.
- 3).Maintained accurate inventory records through regular cycle counts and system updates.
- 4).Collaborated with team members to streamline order fulfillment processes and reduce turnaround times.
- 5).Consistently lifted materials weighing as much as 50 pounds.
- 6).Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- 7).Checked customer identification for alcohol, cigarette, and lottery sales.
- 8).Operated fuel dispensing equipment and maintained safety protocols during peak hours.
- 9).Assisted customers with inquiries, ensuring a positive service experience and prompt resolution of issues.
- 10).Processed customer transactions accurately and efficiently using point-of-sale systems.
- 11).Maintained organized cash register, ensuring proper change management and accountability.
- 12).Monitored vital signs and reported changes to nursing staff for timely interventions.
- 13).Assisted patients with daily living activities to enhance comfort and independence.
- 14).Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
Certified Medical Assistant -
National Health Career Association ( Saint Thomas Midtown)
Nashville, TN02-2026
Certified Nurse Assistant -
NATS INC
Nashville, TN05-2024
High School Diploma -
John Overton High School
TN05-2017
Skills
- Patient intake,vital signs,rooming flow
- EHR Documentation (CERNER)
- Phlebotomy and specimen collection/processing
- EKG / Bladder Scans / Catheter / IV's
- Time management and customer service
- Medication documentation
- Team collaboration,patient education and support
- Infection control ,Patient mobility
- Problem-solving
- Friendly, positive attitude
Timeline
Post Op Spine ( Patient Care Technician)
Ascension Saint Thomas Midtown Hospital
03.2025 - Current
Psychiatric Technician
Tri Star Summit Medical Center
08.2024 - 04.2025
Psychiatric Technician
Middle Tennessee Mental Health Institute
09.2023 - 07.2024
Patient Care Tech ,Patient Sitter,Home Health Aide
Vanderbilt Medical Center
04.2018 - 03.2025
Security Officer / Temp Cna /Warehouse Worker/Gas Station Attendant
Express Employment
03.2016 - 03.2023
Certified Medical Assistant -
National Health Career Association ( Saint Thomas Midtown)
Certified Nurse Assistant -
NATS INC
High School Diploma -
John Overton High School