Daviana Hopkins
Berkeley,CA
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Ability to handle multiple projects simultaneously accurately. Skilled at handling and resolving conflicts professionally.
Overview
5
5
years of professional experience
Work History
Security Guard
Barbier Security
12.2022 - 07.2023
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Performed regular patrols to check for suspicious or unusual activity.
- Controlled agitated patients and visitors in a smooth and effective manner.
- Completed work logs after every shift for supervisor review.
- Maintained and updated hospital security system as required on a regular basis.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Security Guard
Proguard Security
01.2022 - 06.2023
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Assisted in the development of comprehensive security plans for special events and occasions.
- Ensured proper functioning of security equipment, performing routine checks.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored CCTV cameras and alarm systems for security breaches.
Customer Service Representative
TriWest Healthcare Alliance
02.2018 - 04.2019
- Answered in bound calls 60+
- Placed outbound calls
- Adapt to Fast-paced environment schedule veteran appointments
- Verify insurance and authorization, claims.
- Called patients to schedule and confirm appointments.
Education
High School Diploma -
San Andreas High School, Redwood High School
Larkspur, CA06.2018
Skills
- Access Control
- Punctuality
- Patrolling
- Dispatch
- CCTV Monitoring
- First Aid Certified
- Security procedures knowledge
- Reliability
- Security camera monitoring
- Emergency Response
- Security Protocols
- Patrol techniques
- Complex Problem-Solving
Timeline
Security Guard
Barbier Security
12.2022 - 07.2023
Security Guard
Proguard Security
01.2022 - 06.2023
Customer Service Representative
TriWest Healthcare Alliance
02.2018 - 04.2019
High School Diploma -
San Andreas High School, Redwood High School
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