Davianna Johnson
Indianapolis,IN
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service , FTL and LTL delivery service operations. Dedicated, well organized, highly communicative and detail-oriented.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
Premier Packaging
02.2023 - Current
- Developed and implemented strategies to reduce costs and improve quality of service.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Updated and maintained databases to track shipments and inventory.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
Warehouse Lead
Premier Packaging
02.2022 - 02.2023
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Handled freight and parcel shipment schedules and transfer processes and oversight of daily warehouse operations.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment when filling in for absent supervisors.
- Followed verbal and written instructions to properly move and ship products.
- Assisted with loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Administrative Assistant
Premier Packaging
03.2021 - 02.2022
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Monitored and directed incoming cross dock packages and prepared outgoing cross dock packages.
- Answered emails and responded to inquiries from customer service reps, vendors and other external contacts.
- Provided backup to \warehouse to step in to assist with various tasks whenever employee was absent or at lunch.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
Retail Sales Associate
Christopher & Banks
03.2020 - 02.2021
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Used in-store system to locate inventory and place special orders for customers.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
Life Guard
Parks And Recreation Department
06.2018 - 04.2020
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
Ben Davis High School
Indianapolis, IN06.2018
Skills
- Order documentation
- Data Entry
- Work Delegation and Tracking
- Task Prioritization
- Problem-Solving
- Professionalism
- Training expertise
- Emergency Readiness
- Spreadsheet tracking
- Time Management
- Teamwork and Collaboration
- Warehousing Processes
- Shipment Coordination and Driver Scheduling
- OSHA Compliance
- Flexibility and Adaptability
Timeline
Logistics Coordinator
Premier Packaging
02.2023 - Current
Warehouse Lead
Premier Packaging
02.2022 - 02.2023
Administrative Assistant
Premier Packaging
03.2021 - 02.2022
Retail Sales Associate
Christopher & Banks
03.2020 - 02.2021
Life Guard
Parks And Recreation Department
06.2018 - 04.2020
High School Diploma -
Ben Davis High School
Similar Profiles
Joseph TrujilloJoseph Trujillo
Warehouse Associate at Premier PackagingWarehouse Associate at Premier Packaging
Bill FlickBill Flick
Production Supervisor at Premier PackagingProduction Supervisor at Premier Packaging
ARIC LONGARIC LONG
Supervisor at Premier PackagingSupervisor at Premier Packaging