David A. Morales
Oak Park,IL
Summary
Dynamic IT leader specializing in identity access management and operational strategy. Proven track record in developing high-performing teams and delivering multimillion-dollar projects across sectors, driving compliance and efficiency in technology solutions.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Vice President / Identity Access Management
Golub Capital
Chicago, Illinois
01.2023 - Current
- Led technology teams in defining and executing identity access management strategy, aligning with organizational goals.
- Translated strategic objectives into operational IAM solutions, ensuring compliance with audit regulations.
- Managed a team of IAM engineers to build, test, optimize, and support enterprise application integrations.
- Partnered with audit teams for quarterly and annual access certification assessments, ensuring compliance with regulatory standards.
- Delivered program status updates, financial overviews, and risk mitigation strategies to leadership, enhancing decision-making.
- Recognized for consistent project delivery and fostering productive relationships across business and technology teams.
- Contributed to Golub Capital, a market-leading direct lender and credit asset management firm.
Managing Director/Owner
DAM Professional Services, LLC
Oak Park, Illinois
12.2015 - Current
- Directed technology integration of 55 acquired senior living communities for Enlivant.
- Oversaw migration of on-premises data center and critical applications to Microsoft Azure IaaS and PaaS for YMCA of the USA.
- Led information security identity access management and infrastructure projects at Multiplan, enhancing organizational security posture.
- Implemented cloud-based single sign-on authentication for external B2B and B2C applications.
- Managed IT service transition for Cabrini University to Collegis Education.
- Coordinated integration of network, compute, and print systems to streamline operations and improve service delivery.
- Oversaw collaboration between internal teams and external vendors to ensure project success.
- Administered project management tasks, overseeing budget and status reporting to ensure project alignment with strategic goals.
Senior Project Management Consultant
TheoRis
Indianapolis, Remote
12.2021 - 01.2023
- Managed full lifecycle delivery of SailPoint IdentityNow, including scope definition and phased implementation planning.
- Drove adoption through structured change management, communication, and training with business leaders and technology teams, resulting in increased user engagement and satisfaction.
- Led development of business continuity documentation to sustain operations during ransomware and major disruptions.
- Implemented Cisco Cyber Vision for monitoring operational technology networks, enhancing system integrity and reducing downtime.
- Oversaw vendor selection and financial management for enterprise onboarding initiatives, ensuring alignment with project goals and maximizing resource utilization.
- Collaborated with resource managers to align project goals with organizational objectives.
- Established procedures to protect revenue and minimize downtime during critical events.
- Enhanced operational efficiency through stakeholder engagement and training programs, streamlining processes and fostering collaboration.
Senior Project Manager
Reyes Holdings
Rosemont, Remote
07.2021 - 12.2021
- Spearheaded $1.7 million global implementation of SolarWinds, deploying monitoring across over 10,000 infrastructure devices.
- Delivered event aggregation, correlation, and automated alerting capabilities while integrating IT operations management workflows with ServiceNow to enhance incident detection and response.
- Transformed IT operating model to 'plan–do–run,' redesigning service delivery and support for business partners.
- Led initiatives in IT interaction model redesign, role transformation, and development of enterprise IT service portfolio to align services with business needs.
Senior Project Manager
Rocket Auto
Detroit, Remote
10.2020 - 07.2021
- Coordinated stakeholders, vendors, and internal resources while maintaining ownership of roadmap for seamless execution.
- Enhanced online vehicle marketplace functionality, improving car buying experience through targeted innovative solutions.
- Managed implementation of data privacy controls to ensure compliance with California Consumer Protection Act.
Senior Project Manager
Transunion
Chicago, Illinois
02.2012 - 11.2015
- Spearheaded M&A integration of healthcare data consolidation organizations into TransUnion's technology framework.
- Oversaw new office build-out and business unit relocation projects, managing total budget of $5.5 million.
- Implemented collaboration technologies across 17 geographically dispersed offices to enhance communication.
- Standardized Microsoft Exchange/Outlook and enabled MS SharePoint & Lync 2013 for improved interoperability.
- Installed Polycom voice and video conferencing systems, enhancing remote collaboration capabilities.
- Decommissioned over 1,000 legacy servers, optimizing energy consumption and reducing cooling costs.
- Positioned organization as leading provider in credit reporting and large data management solutions through strategic initiatives.
Senior Technology Project Manager
Walgreens
Deerfield, Illinois
09.2010 - 02.2012
- Managed network segmentation project, ensuring compliance with PCI, PHI, and HIPAA regulations while strengthening data protection.
- Directed disaster recovery planning and testing for enterprise network infrastructure, enhancing system resilience.
- Program managed consolidation of 31 active directory user and resource domains.
- Oversaw implementation of Wi-Fi and SSL VPN for corporate stores and distribution centers.
- Led offshoring of level 1 and level 2 application support for enterprise service desk.
- Contributed to operational efficiency of Fortune 40 retail pharmaceutical and healthcare provider, supporting $67.4 billion in annual sales.
Director IT
KELLOGG SCHOOL OF MANAGEMENT
Evanston, Illinois
02.2009 - 08.2010
- Managed operating budget of $4 million while supervising a team of 20 staff members.
- Oversaw L1/L2 technology support for faculty, students, and staff across Illinois and Florida campuses.
- Renegotiated outsourced printer support contract, reducing costs while improving service quality.
- Implemented printer monitoring support for Executive MBA candidates, enhancing availability and reliability.
- Revamped laptop support model for non-Kellogg purchased devices, elevating service levels and optimizing resource allocation.
- Expanded support model to include loaner laptops for all students, enhancing backup processes and device compatibility.
- Mentored student support staff and project managers to foster professional development and improve service delivery.
- Contributed to the reputation of Graduate School of Management at Northwestern University as one of the top three global business schools.
Global Market Data Program Manager
BP, INC.
Warrenville, Illinois
07.2008 - 02.2009
- Achieved $700k in cost savings by establishing processes to identify redundant market data services.
- Streamlined data management processes within BP Integrated Supply and Trading, improving data accessibility and reliability.
- Enhanced operational efficiency by removing unused market data services, reallocating resources to high-impact areas.
- Implemented innovative strategies for market data service evaluation, driving significant cost reductions.
- Developed comprehensive processes for identifying and addressing inefficiencies in market data usage, leading to improved service delivery.
- Recognized globally as part of the fourth largest energy company.
DevOps Application Support Trading Manager
BP, INC.
Warrenville, Illinois
05.2007 - 06.2008
- Achieved $1.3 million in cost savings through strategic offshoring and streamlined support activities while maintaining quality.
- Managed annual budget of $8.6 million to drive operational efficiency and resource allocation.
- Led team of 30 employees, contractors, and service providers in onshore and offshore functions to achieve seamless collaboration.
- Delivered application support and reporting services to enhance BP's integrated supply and trading operations.
Vice President Service Delivery
ABN AMRO
Chicago, Illinois
01.2006 - 01.2007
- Managed service delivery and support from third-party vendors including IBM, EDS, Verizon, and Avaya, enhancing efficiency in transaction banking and global capital markets.
- Oversaw vendor and contract management for technology and telecommunications services, ensuring alignment with performance goals through monthly reviews.
- Evaluated compliance with service quality standards and SLAs, driving continuous improvement in service delivery.
- Specialized in consumer and commercial banking as well as financial products for a global financial services provider.
Vice President, Global Application Support
MORGAN STANLEY
Chicago, Illinois
01.1995 - 01.2006
- Delivered 24x7 applications and infrastructure support for critical systems, ensuring operational continuity.
- Achieved $1.1 million in annual savings by migrating critical applications to redundant shared data centers in New York and New Jersey.
- Led team of 9 across New York, Chicago, Philadelphia, plus 7 matrixed employees in Mumbai, Singapore, and London, optimizing cross-regional collaboration.
- Coordinated application monitoring outsourcing to Keene in Halifax, Nova Scotia, enhancing monitoring capabilities.
Manager, Technical Services
REUTERS
07.1992 - 01.1997
- Led team of 20 specialists in telephone-based application and hardware support, enhancing service delivery.
- Provided telephone support to Reuters Terminal North American subscribers, achieving prompt issue resolution.
- Developed case-based reasoning tool to improve quality of computer support.
Education
Master of Science -
NORTHWESTERN UNIVERSITY
EvanstonBachelor of Arts -
CONCORDIA UNIVERSITY
River ForestSkills
- Identity and access management
- Identity governance
- Access governance
- Access control frameworks
- Program and project management
- Portfolio management
- Financial oversight
- Operational efficiency
- Strategy implementation
- Relationship management
- Team development
Certification
- SailPoint Identity Security Leader, 01/25
- Certified ScrumMaster (CSM), 06/20
- Certified Lean Six Sigma Green Belt (LSSGB), 07/20
- ITIL Foundations v3 Certification, 01/06
- Client Server Technology Certificate, 01/04
- Certified Project Management Professional (PMP), 01/03
Board Membership And Philanthropy
- Mentor, Future Philanthropist Program (FPP), Not Provided, Oak Park, IL, Not Provided, 01/24, Present
- Member of the Board, YEMBA Inc., Not Provided, Oak Park, IL, Not Provided, 01/26, Present
Timeline
Vice President / Identity Access Management
Golub Capital
01.2023 - Current
Senior Project Management Consultant
TheoRis
12.2021 - 01.2023
Senior Project Manager
Reyes Holdings
07.2021 - 12.2021
Senior Project Manager
Rocket Auto
10.2020 - 07.2021
Managing Director/Owner
DAM Professional Services, LLC
12.2015 - Current
Senior Project Manager
Transunion
02.2012 - 11.2015
Senior Technology Project Manager
Walgreens
09.2010 - 02.2012
Director IT
KELLOGG SCHOOL OF MANAGEMENT
02.2009 - 08.2010
Global Market Data Program Manager
BP, INC.
07.2008 - 02.2009
DevOps Application Support Trading Manager
BP, INC.
05.2007 - 06.2008
Vice President Service Delivery
ABN AMRO
01.2006 - 01.2007
Vice President, Global Application Support
MORGAN STANLEY
01.1995 - 01.2006
Manager, Technical Services
REUTERS
07.1992 - 01.1997
Master of Science -
NORTHWESTERN UNIVERSITY
Bachelor of Arts -
CONCORDIA UNIVERSITY