To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
General Manager
Blake's Place BBQ Restaurant
05.2021 - 12.2023
Responsible for day to day operations at this high volume restaurant and catering venue.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and maintained relationships with customers and suppliers through account development.
Analyzed market trends and competitor activities to create competitive advantages.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Quality Inspections Manager
Thermal-Vac Technologies
03.2017 - 05.2021
Supervise and coordinate seven person team.
Enhanced product quality by implementing rigorous inspection processes and protocols.
Reduced manufacturing defects through meticulous oversight of production lines and equipment calibration.
Conducted root cause analyses for defect identification, leading to targeted corrective actions and continuous improvement initiatives.
Achieved a significant reduction in product recalls by maintaining strict adherence to regulatory requirements and industry best practices.
Increased employee engagement in quality-focused initiatives by fostering an inclusive environment where feedback was actively sought, valued, and acted upon accordingly.
Project Manager
Flood Pro Restoration
04.2016 - 01.2017
Coordinated remediation and restoration project logistics.
Supervise and coordinate six (6) person crews for projects.
Prepare and conduct weekly staff safety meetings.
Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Prepare and conduct weekly staff meetings.
Implemented marketing plans to support corporate initiatives.
Project Manager
Tri-Star Construction & Restoration
03.2012 - 02.2016
Supervise and coordinate 20-30 man crews for projects.
Established effective communication among team members for enhanced collaboration and successful project completion.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Education
AA Degree - General Education
Mt. San Antonio Community College
Walnut, CA
06.2015
Certification - American Sign Language Interpreting Program
Mt. San Antonio Community College
Walnut, CA
06.2014
Skills
Extensive customer service skills
CODA (Child of Deaf Adult)
Works well independently and as part of a team
Extensive supervisory skills
Good self-starter
Strong organizational skills
Workflow Planning
Account Management
Customer Retention
Operations Management
Working knowledge of Word and Excel
Timeline
General Manager
Blake's Place BBQ Restaurant
05.2021 - 12.2023
Quality Inspections Manager
Thermal-Vac Technologies
03.2017 - 05.2021
Project Manager
Flood Pro Restoration
04.2016 - 01.2017
Project Manager
Tri-Star Construction & Restoration
03.2012 - 02.2016
AA Degree - General Education
Mt. San Antonio Community College
Certification - American Sign Language Interpreting Program