Summary
Overview
Work History
Education
Skills
Languages
Quote
Work Availability
Software
Work Preference
Interests
Timeline
BusinessAnalyst
David Abarca Quesada

David Abarca Quesada

Self Employed
Charlotte,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Self-employed

Uber/Lyft
02.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Relationship Banker

Bank Of America
01.2019 - 02.2020
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.

Sales Coordinator, Exterior

Lowe's Home Improvement
05.2018 - 12.2018
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Maintained long-term relationships with high net-worth clients.

Assistant Director

Discipleship Ministries
01.2015 - 02.2018
  • Supported top-level management in steering agency operations, ensuring synchronicity with annual conference goals.
  • Played a crucial role in fortifying connectional vitality through strategic alignment with annual conferences.
  • Facilitated the successful coordination between the agency and annual conferences, enhancing overall efficiency.

Managing Editor

The Upper Room
09.2012 - 12.2015
  • Maintained editorial standards by enforcing adherence to style guides, grammar rules, and ethical journalism principles.
  • Managed a diverse team of writers, editors, and designers to produce high-quality content consistently.
  • Developed strong relationships with freelance contributors, ensuring a steady flow of fresh perspectives and ideas.
  • Championed innovative storytelling formats that captured audience attention and enhanced user experience.

Bilingual Auto Claim Processor

State Farm
04.2009 - 08.2012
  • Kept up-to-date with industry trends and regulations to ensure compliance during claim processing tasks.
  • Enhanced customer satisfaction by efficiently processing auto claims and providing timely updates.
  • Assisted clients with understanding the claim process, ensuring clear communication and alleviating concerns.
  • Improved interdepartmental collaboration by regularly communicating updates to relevant team members for efficient case progression.

Education

Master of Arts - Theology

Wesley Theological Seminary
Washington, DC
05.2008

Bachelor of Arts - English

Southwestern College
Winfield, KS
05.2001

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Computer Skills
  • Organizational Skills
  • Excellent Communication
  • Active Listening
  • Verbal Communication
  • Problem Resolution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Quote

Either write something worth reading or do something worth writing.
Benjamin Franklin

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Windows

MacOS

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

Remote

Important To Me

Work-life balanceCareer advancement4-day work weekWork from home optionFlexible work hours

Interests

Religion

Sports

Politics

Movies

Music

Timeline

Self-employed

Uber/Lyft
02.2020 - Current

Relationship Banker

Bank Of America
01.2019 - 02.2020

Sales Coordinator, Exterior

Lowe's Home Improvement
05.2018 - 12.2018

Assistant Director

Discipleship Ministries
01.2015 - 02.2018

Managing Editor

The Upper Room
09.2012 - 12.2015

Bilingual Auto Claim Processor

State Farm
04.2009 - 08.2012

Master of Arts - Theology

Wesley Theological Seminary

Bachelor of Arts - English

Southwestern College
David Abarca QuesadaSelf Employed