David A. Birri
South Newfane,USA
Summary
More than 10 years of financial, operations, and contract-based management experience. Nearly 25 years of experience in warehouse, inventory management experience. Proven ability to manage contractual partners, financial excellence, inventory, shipping, and receiving operations. Able to arrange and coordinate local, regional, and national logistical solutions. Proficient in Microsoft Word, Excel and PowerPoint.
Overview
26
26
years of professional experience
Work History
Senior Operations Manager
RXO Logistics (Formerly XPO)
04.2019 - 10.2025
- Oversee the daily operations of contract managers and carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract owners, technicians, and helpers while maintaining the ~$8 million annual service-based enterprise.
- Foster positive relationships with clientele and attend weekly/bi-weekly meetings.
- Coach and develop contract managers and carriers to meet and exceed customer expectations.
- Ensure photo documentation meets the criteria of the Doing Service Agreement with RXO
- Initiate and pursue the recruiting needs of any area underperforming.
- Ensure compliance with corporate policies, procedures, and programs.
- Investigate the circumstances surrounding any inbound claims, including speaking with involved parties, witnesses, or experts.
- Document all aspects of the claim, including details of the incident, assessments, and any additional information relevant to the claim.
- Facilitate resolution processes once a settlement has been agreed upon, ensuring compliance with company guidelines and legal requirements.
- Prepare and submit detailed reports on claims activities and outcomes.
- Regularly analyze and review the invoicing and settlement process to identify any inefficiencies, errors, or areas for improvement
- Establish a clear agreement outlining the scope of work, payment terms, billing frequency, and other relevant terms and conditions.
- Efficient invoicing and settlement processes are crucial for maintaining good relationships between contractors and the entity engaging their services, ensuring timely payments, and maintaining financial integrity and transparency.
- Complex Installations Division – East Coast
Area Operations Manager
RXO Logistics
05.2015 - 04.2019
- Grew Boston region to prominence – Number 1 market in division to date.
- 100k-200k in weekly revenue
- Developed processes that have become national standards utilized to present.
- Complex Installations Division – East Coast
Quality Assurance Manager
Best Buy Co., Inc
07.2009 - 05.2015
- Responsible for maintaining accurate inventory records and preventing shrink to the location.
- Responsible for managing the accuracy of daily activities of the Warehouse, Shipping and Receiving functions. Maintaining Receiving/Shipping logs, Suspended Transaction and invalid SKU reports – as well as develop processes to reduce turn times and improve efficiency.
- Participated in Local store physical inventories as the local expert.
- Best Buy Distribution Center – Boston
Inventory Supervisor/Manager
Various Best Buy Store Locations
11.1999 - 07.2009
Help Desk I (Part time)
Prime Mortgage Financial
12.2004 - 01.2008
Education
Graduate -
Attleboro High School
Attleboro, MA06.1999
Skills
- KPI reporting
- ROI management
- Goal attainment
- Cost reduction
- Productivity improvement
- Transportation management
- Procedure optimization
- Logistics management
- Operations management
- KPI tracking
- Operational excellence
- Distribution management
Timeline
Senior Operations Manager
RXO Logistics (Formerly XPO)
04.2019 - 10.2025
Area Operations Manager
RXO Logistics
05.2015 - 04.2019
Quality Assurance Manager
Best Buy Co., Inc
07.2009 - 05.2015
Help Desk I (Part time)
Prime Mortgage Financial
12.2004 - 01.2008
Inventory Supervisor/Manager
Various Best Buy Store Locations
11.1999 - 07.2009
Graduate -
Attleboro High School