David Abramov

Customer Interaction

• Greet customers when they walk in
• Answer phone calls and respond to emails
• Schedule appointments for repairs and maintenance
• Explain services, pricing, and timelines in simple terms

Administrative Work

• Create and manage work orders
• Maintain customer records and vehicle history
• Handle invoices, receipts, and payments
• File paperwork and keep records organized

Communication Hub

• Relay information between mechanics and customers
• Update customers on repair status or delays
• Confirm appointments and follow up after service

Shop Coordination

• Order parts or check availability
• Track inventory (basic level)
• Coordinate the daily schedule so mechanics stay busy

General Office Tasks

• Keep the front desk area clean and organized
• Use computer systems for billing and scheduling
• Sometimes manage social media or basic marketing

• Assisted customers in selecting jewelry, ensuring exceptional service and engagement.
• Maintained visual merchandising standards to enhance product presentation and customer experience.
• Processed sales transactions accurately using point-of-sale systems, contributing to efficient operations.
• Educated customers on gemstone characteristics and care, fostering informed purchase decisions.