Skilled Simulator Technician experienced in maintaining, troubleshooting, and optimizing high-fidelity training simulators. Proficient in diagnosing hardware, software, and electrical issues to ensure seamless operation and minimal downtime. Committed to providing quality service, adhering to safety protocols, and enhancing the training experience through dependable technical support and preventative maintenance.
● Prepared orders for shipment by picking, packing and labeling merchandise
● Contributes to reductions in employee turnover by revamping training programs
● Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
● Provides primary customer support to internal and external customers
● Maintained accurate computer records of materials weights, bill amounts, and identified variances