David Adler
Stuart,FL
Summary
- Responsible & hard-driven Food & Beverage Manager who adheres to all policies/procedures & health/safety standards meeting all requirements. Expert organizer, plans customer orders, collects necessary ingredients & promptly prepares food & beverages at hand. History of menu design/planning, interviewing/hiring, staff training, directing/delegating & experience in management.
- Warm & cheerful person with courteous character. Dedicated to the happiness & high satisfaction standards expected from the residents of SHC. I take extraordinary pride in my staff & ensuring they are working at their highest capacity & will help in anyway possible to ensure my staff feel competent in the tasks I ask of them to perform. I do not ask my staff to perform any job duties I would not do myself. Dedicated to the happiness & high satisfaction standards expected from the residents of SHC.
- In the 10+ years that I have been employed at SHC I feel I have upheld & practiced daily, all of Sandhill Cove's Hospitality Promises, adhering to all policies/procedures; providing a superior level of quality service for all residents & guests.
Overview
11
11
years of professional experience
Work History
Food & Beverage Manager
Sandhill Cove
Palm City, FL
06.2022 - Current
- Acts in the capacity of F&B Director in the absence of the Director by fulfilling the daily expectations/job requirements.
- Supervises & manages daily operations of the F&B department, overseeing staff scheduling, interviewing/hiring staff, inventory control, cost management, menu planning, & customer service.
- Organizes banquets, receptions, & social functions to ensure successful execution of services for special events.
- Provides training on proper serving techniques as well as safety protocols to restaurant personnel.
- Conducts daily staff meetings to address performance goals & identify areas for improvement within the department.
- Evaluates customer feedback surveys to identify areas for enhancing the dining experience.
- Resolves customer complaints promptly to ensure customer satisfaction while addressing meal quality & service concerns.
- Monitors employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews.
- Facilitates seamless communication between FOH &BOH teams to enhance overall dining experience.
- Manages payroll records for employees working within the food & beverage department.
- Manages & ensures consistent day to day operations of food & beverage services, while upholding the highest standards of quality & service.
- Write & communicate clearly, undersand internal documents & reports & interacts professionally with residents & employees.
- Coaches staff on strategies to enhance performance and improve customer relations.
- Consistently maintained high levels of cleanliness, organization, storage & sanitation of food and beverage products to ensure quality.
- Trained FOH staff on restaurant policies & procedures, guest service techniques & communication skills to promote positive experiences.
- Assists staff by serving food & beverages or bussing tables.
Server Team Lead
Sandhill Cove
Palm City, FL
01.2018 - 06.2022
- Lead & mentor all servers to ensure exceptional customer service and satisfaction.
- Resolved customer complaints in an efficient, courteous manner while maintaining high standards of quality control.
- Supervised daily operations such as opening & closing duties and assigning tasks to staff members.
- Provided feedback to management regarding employee performance reviews & evaluations.
- Trained new employees to perform duties, instructed new staff on food handling & serving techniques.
- Ensured that all new employees receive appropriate training prior to working in the dining room.
- Assisted kitchen staff by preparing salads, appetizers & garnishes. Contributed to dishwasher team by filling in & assisting with dishwashing duties.
Fine Dining Server
Sandhill Cove
Palm City, FL
12.2013 - 01.2018
- Took orders for food & beverages in a professional manner.
- Provided menus, explained daily specials, & answered questions about menu items.
- Checked back with customers to ensure satisfaction with each course.
- Bussed & reset tables as needed between seating's.
- Demonstrated knowledge of wine list & recommended wines based on customer preferences.
- Adhered to all safety & sanitation policies when handling food & beverage items.
- Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
- Accurately recorded orders in POS system while providing excellent customer service.
- Trained in wine & liquor service in order to provide full & positive experiences to guests.
Education
High School Diploma -
Martin County High School
Stuart, FL05-2014
Some College (No Degree) - Business Administration
Indian River State College
Stuart, FLSkills
Leadership & Delegating Skills
Hospitality & Collaboration
Managerial Skills with both principles & people
Extensive experience overseeing multiple dining outlets with FOH & BOH responsibility
Knowledge of Excel, Word, PowerPoint & POS Systems
Computer Networking
Extensive Knowledge of Meal Tracker System
Menu Design/Planning
Finding & Utilizing Programmatic Efficiencies
Balancing Employee & Resident Satisfaction
Timeline
Food & Beverage Manager
Sandhill Cove
06.2022 - Current
Server Team Lead
Sandhill Cove
01.2018 - 06.2022
Fine Dining Server
Sandhill Cove
12.2013 - 01.2018
High School Diploma -
Martin County High School
Some College (No Degree) - Business Administration
Indian River State College
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