Experienced Warehouse Manager with a strong track record in optimizing logistics. Proven ability to lead teams, enhance operational efficiency, and reduce costs. Expertise in inventory management and safety compliance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Mr Greens
Driver
01.2022 - 05.2025
Supervised staff of 25, improving productivity by 15%
Managed inventory worth $500K, reducing shrinkage by 10%
Optimized logistics, cutting delivery times by 20%
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Resolved customer issues, improving satisfaction by 10%
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Managed team schedule with eye for coverage needs and individual strengths.
Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Mentored and motivated team members to achieve challenging business goals.
Implemented staff training programs that improved service quality and increased customer loyalty.
Initiated local marketing campaign, increasing foot traffic and sales.
Resolved customer complaints with professionalism, restoring trust and loyalty.
Interacted well with customers to build connections and nurture relationships.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Assistant Transportation Manager
Tmhp
03.2009 - 11.2019
Assisted in the development of contingency plans for emergencies or unexpected events affecting transport operations, minimizing potential disruptions to business flow.
Enhanced communication between drivers and dispatchers by implementing a centralized system for real-time updates, leading to improved route efficiency.
Managed special projects involving complex logistics or high-priority goods, ensuring successful delivery and exceeding client expectations.
Improved fleet maintenance scheduling by implementing a proactive tracking system, leading to increased vehicle longevity and decreased downtime.
Coordinated with warehouse staff for efficient loading and unloading of shipments, streamlining the overall transportation process.
Supervisor of Operations
American Income Life
02.2005 - 09.2009
Enhanced accuracy of shipments by 20%
Trained 15 new employees on safety protocols
Implemented inventory audits, boosting accuracy
Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
Double checked records, daily reports, and inventory transactions to identify and correct variances.
Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
Improved warehouse efficiency by implementing inventory management systems and streamlining processes.
Education
Associate of Applied Science - Automotive Engineering
Texas State Technical College, Waco Texas
Waco, TX
05-1998
Skills
Inventory Management
Staff Supervision
Logistics Optimization
Supply Chain Coordination
Warehouse Operations
Safety Compliance
Process Improvement
Customer Service
Certification
Certified Professional in Supply Management - Institute for Supply Management
Warehouse Safety Certification - Occupational Safety and Health Administration
Languages
English
Full Professional
Spanish
Elementary
French
Elementary
Timeline
Mr Greens
Driver
01.2022 - 05.2025
Assistant General Manager
Bfs/Bmc
03.2019 - 12.2022
Assistant Transportation Manager
Tmhp
03.2009 - 11.2019
Supervisor of Operations
American Income Life
02.2005 - 09.2009
Associate of Applied Science - Automotive Engineering