Summary
Overview
Work History
Education
Skills
Technology Experience
Languages
Certification
Timeline
Generic

DAVID AGUILAR

Webb City

Summary

An emerging student pursuing a degree in Information Assurance in Cyber Security, familiar with Windows operating systems, and gaining experience in setting up hardware, software, and networks with home labs. Possess a positive and upbeat attitude, coupled with a hardworking mentality, eager to learn and contribute as a aspiring student

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

DAIRY QUEEN
Webb City
03.2020 - Current
  • Managing budgets, monitoring expenses, and driving sales growth. This includes overseeing cash handling and financial reporting.
  • Ensured compliance with all health, safety, and DQ brand standards
  • Oversee daily operations of a high-volume DQ location, managing a team of 20 employees
  • Led hiring, training, and performance management, resulting in a 85% retention rate.

IT Support Specialist

Cox Health
Springfield
06.2025 - 09.2025
  • Configured and deployed computer hardware, including desktops, laptops, printers, and peripherals for healthcare environments.
  • Customized Epic EHR software to optimize system performance and support clinical workflows.
  • Collaborated with IT teams, healthcare staff, and Epic analysts during implementation and testing phases of EHR systems.
  • Troubleshot hardware and software issues during deployments, ensuring minimal downtime and adherence to project timelines.

Education

Bachelors - Information and Assurance in Cyber Security

Western Governors University
Salt Lake City, UT
12-2026

Associates Degree - General Studies

Crowder College
Webb City, MO
12-2023

Skills

  • ServiceNow
  • Active Directory
  • Office 365
  • Outlook
  • Google Chrome
  • Team player
  • Team leadership
  • Bilingual
  • Communication skills
  • Customer service
  • Technical troubleshooting
  • MacOS
  • Android
  • IOS

Technology Experience

  • Installed and setup VirtualBox, Windows Server 2016, linked clones, and RDP.
  • Added Windows 10 client machines to Windows Server 2016 domain.
  • Created and modified Active Directory template user accounts to hold various properties.
  • Configured Window Server 2016 domain settings, server name, TCP/IP settings, and remote desktop.
  • Created and linked Group Policy Objects (GPO) in Active Directory.

Languages

Spanish
Native/ Bilingual

Certification

A+ Issued March 2025

Timeline

IT Support Specialist

Cox Health
06.2025 - 09.2025

General Manager

DAIRY QUEEN
03.2020 - Current

Bachelors - Information and Assurance in Cyber Security

Western Governors University

Associates Degree - General Studies

Crowder College

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