David Alberic
Kennesaw,GA
Summary
I am seeking the best opportunity to work remotely for a reputable company. I aim to secure challenging roles where I can make a significant impact in the workplace. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Freely Unrated LLC
01.2020 - 01.2024
- Efficiently organized broker vehicles for customers upon request, ensuring timely delivery and customer satisfaction
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Dollar Financial Group
01.2010 - 01.2020
- Provided exceptional customer service by warmly greeting and assisting clients with charges, payments, refunds, and adjustments
- Reviewed and approved financial statements, budgets, and other documents to ensure accuracy.
Boca Systems
- Maintained proper functioning of press machines and crew while producing event tickets
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Publix Team Leader
- Successfully managed a high volume of customer interactions as head cashier
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Home Depot & Loss Prevention
- Enhanced store security and served as head cashier in prior employment.
- Monitored store operations to ensure compliance with Loss Prevention policies and procedures.
- Coordinated with law enforcement agencies regarding possible criminal activity in stores.
Warehouse with Stone Profile
- Worked in warehouse and operated forklifts. Also experienced in mold casting. Additionally, was a supervisor.
Education
Getting my degree in Business management -
Palm Beach State College
06.2024
HIGH SCHOOL DIPLOMA -
Boynton Beach high
01.2005
Skills
- Leadership Experience:
- 10 years of supervisory experience
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Customer representation and service expertise
- Problem-solving and conflict resolution skills
- Loss prevention strategies
- Management of company security and loss prevention
- Training of new employees - Organizational Skills
- Microsoft Office
- Excellent Communication
- Organization and Time Management
- Self-Directed
- Remote Office Availability
- Data Entry
Availability
Immediately
Languages
- English (native)
- Creole (native)
References
Available upon request.
Languages
Haitian creole
Professional
Affiliations
- father of two
- A husband to an amazing singer and mother
- A very involved Godfather to my beautiful God daughter
References
References available upon request.
Timeline
Freely Unrated LLC
01.2020 - 01.2024
Dollar Financial Group
01.2010 - 01.2020
Boca Systems
Publix Team Leader
Home Depot & Loss Prevention
Warehouse with Stone Profile
Getting my degree in Business management -
Palm Beach State College
HIGH SCHOOL DIPLOMA -
Boynton Beach high