Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
DAVID ALCIN

DAVID ALCIN

Atlanta,GA

Summary

Dynamic Client Success Manager with a proven track record at Pinterest, driving $1.2 million in revenue through tailored digital marketing strategies and strong client relationships. Expert in PPC and social media management, leveraging analytical skills to optimize campaign performance and enhance customer satisfaction. Committed to delivering exceptional results and fostering long-term partnerships.

Overview

9
9
years of professional experience

Work History

Client Success Manager

Accenture
Atlanta, GA
01.2024 - Current
  • Cultivate strong, long-term relationships with high-value clients through proactive communication and support.
  • Partner with clients to identify business objectives and deliver tailored solutions, enhancing product adoption.
  • Analyze performance data and provide actionable insights to optimize client outcomes.
  • Contribute to $1.2 million in revenue over 15 months by driving client growth initiatives.
  • Develop and optimize PPC and social media ad campaigns on Google Ads, Facebook Ads Manager, and Pinterest Ads Manager.
  • Develop strategic plans tailored to individual client needs and goals.

Cyber Security Account Executive

Darktrace
Atlanta, GA
04.2022 - 01.2024
  • Generated $1.7 million in new business within one year through tailored cybersecurity solutions.
  • Guided clients through entire customer lifecycle, from initial consultation to successful onboarding.
  • Facilitated seamless post-sale transitions, ensuring upgrades and support services for client satisfaction.
  • Identified and qualified new business opportunities using LinkedIn Sales Navigator, ZoomInfo, and Salesforce.
  • Collaborated with cross-functional teams to enhance customer engagement strategies.
  • Maintained a customer-first mindset while engaging with potential business prospects.

Account Executive

Nolan Transportation Group
Atlanta, GA
02.2021 - 06.2023
  • Established strong partnerships with carriers, dispatchers, and drivers to meet customer demands.
  • Executed TL/LTL truck planning to ensure timely fulfillment of scheduled loads.
  • Cultivated relationships with national parcel carriers, including FedEx and UPS, for long-term collaboration.
  • Coordinated comprehensive logistics solutions to address varied transportation needs.
  • Created proposals that aligned with client requirements and expectations.

Customer Specialist Team Lead

Carmax
Atlanta, GA
02.2017 - 01.2021
  • Analyzed car features and capabilities to recommend suitable vehicles for customer needs.
  • Processed financing paperwork and submitted required documentation for vehicle registration.
  • Managed vehicle purchase orders, recorded key events, and scheduled appointments through Salesforce CRM.
  • Provided expert knowledge on vehicle features and financing options.

Education

Bachelors of Science - Media & IT Communication Studies

Florida State University
Atlanta, GA
12-2018

Skills

  • Digital marketing strategies
  • Pay-per-click advertising
  • Search engine optimization
  • Social media management
  • Display advertising techniques
  • Affiliate marketing programs
  • Attribution modeling analysis
  • Website performance optimization
  • A/B testing methodologies
  • Conversion rate management
  • Traffic analysis and reporting

Websites

Timeline

Client Success Manager

Accenture
01.2024 - Current

Cyber Security Account Executive

Darktrace
04.2022 - 01.2024

Account Executive

Nolan Transportation Group
02.2021 - 06.2023

Customer Specialist Team Lead

Carmax
02.2017 - 01.2021

Bachelors of Science - Media & IT Communication Studies

Florida State University

Similar Profiles

CREATE PROFILE