Recreation Leader
City of Glendale
Glendale, California
06.2024 - 09.2024
- Completed and maintained time and attendance forms and inventory lists.
- Coordinated logistics related to transportation, meals, supplies. for special events or programs.
- Maintained communication with parents and guardians regarding their child's progress in the program.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Provided customer service support to address inquiries from members regarding their accounts or benefits.
- Resolved customer complaints regarding sales and service.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Assisted with customer requests and answered questions to improve satisfaction.