Dynamic professional with a strong background in developing and launching innovative projects, particularly in the startup space. Skilled in building relationships, leading teams, and driving business growth. Passionate about leveraging technology to create effective strategies that lead to long-term success. Known for a hands-on approach and a track record of turning ideas into results.
Overview
2
2
years of professional experience
Work History
Founder
XDA Media
01.2024 - Current
Automation & Workflow Development: Built custom AI-driven automations using Power Automate, Make (Integromat), and N8n to optimize lead generation and internal business processes.
API Integration & Tool Stacking: Integrated tools such as Twilio, Synthflow, and Supabase to create seamless, scalable automation pipelines for messaging, data handling, and communication.
Social Media Bot Development: Developed automated reply and DM systems for Instagram, WhatsApp, and Facebook to handle inquiries, qualify leads, and trigger follow-up actions.
CRM Automation & Data Syncing: Connected automation workflows to Slack and other CRM tools to automatically schedule appointments, monitor customer interactions, and manage real-time data updates.
Process Optimization: Designed end-to-end systems to reduce manual work, improve response time to 24/7, and boost client engagement.
Tech-Enabled Client Solutions: Engineered customized automation solutions for business clients to streamline marketing, sales, and customer service functions.
Business Tech Strategy: Contributed to technical strategy for client acquisition such as ads campaigns, leveraging automation to drive efficiency and scale operations.
Computer Lab Technician - Part Time
Kalamazoo Valley Community College
10.2023 - Current
Technical Support & Troubleshooting: Provided hands-on support to faculty and students; resolved hardware, software, and network issues efficiently.
System Configuration & Imaging: Configured lab machines with operating systems, software, and network settings; reimaged 500+ laptops for deployment and maintenance.
Network Maintenance: Diagnosed and resolved connectivity problems involving routers, switches, and lab infrastructure.
Security & Patch Management: Monitored and applied security updates to ensure all systems remained protected with the latest patches.
Asset & Lab Management: Maintained organized inventory of lab equipment and ensured optimal lab functionality and uptime.
Automation Tools: Used Power Automate to streamline appointment scheduling and routine IT workflows, improving response times and operational efficiency.
Ticketing Systems: Managed and responded to support requests through helpdesk systems, ensuring timely resolution of technical issues.
Spanish & CIS Tutor
Kalamazoo Valley Community College
01.2023 - 10.2023
Instruction & Tutoring: Developed lesson plans and provided individualized support in Spanish and Computer Information Systems.
Concept Simplification: Broke down complex topics like algorithms and programming into easy-to-understand explanations.
Bilingual Communication: Delivered effective tutoring in both English and Spanish to support diverse learners.
Professor at International Academy of Engineering and Media Sciences - Media Sciences Division - Advertising Production DepartmentProfessor at International Academy of Engineering and Media Sciences - Media Sciences Division - Advertising Production Department