Summary
Overview
Work History
Education
Skills
Domains
Timeline
Generic
David Amalraj

David Amalraj

Charlotte,NC

Summary

  • Over 24 years of experience in the IT field, which includes delivery, project, hyper care, release and test management experience.
  • US and UK in person experience - 8 years directly worked with client places (AT&T, Coke, MillerCoors, Takeda, Shell, CF Industries, Barclays and State Farm).
  • Led various delivery and testing projects (Workday, Mulesoft, CPI, SAP, and DW).
  • Led project planning and execution for multiple IT initiatives.
  • Well-versed in estimation, resources, project and delivery management.
  • Managed a team of 75-100 members, both onshore and offshore.
  • Good experience with HP ALM, ServiceNow, MPP, and VSTS tools.
  • Migrated more than 50 interfaces and benefited 60 country employees

Overview

26
26
years of professional experience

Work History

IT Project/Delivery/Hypercare/ Test Manager

Accenture(AT&T/Shell/Coke/Miller/StateFarm/Barclay
Bangalore, Karnataka
12.2006 - 11.2025

Project Manager:

  • Involved in the requirement analysis meeting to gather business requirements and technical knowledge.
  • Defined the scope and objectives of projects based on client needs and expectations.
  • Created and maintained the project charter, resource planning, and POAP.
  • Well-versed in budget, resource allocation, project, and delivery management.
  • Developed and maintained project documentation and reports.
  • Reviewed the design documents before starting the development.
  • Facilitated risk assessments to identify potential project issues.
  • Implemented Agile/Waterfall methodologies to enhance team collaboration.
  • Managed the entire life cycle of software, from requirements gathering to production deployment.
  • Coordinated with cross-functional teams to ensure successful product delivery on time.
  • Led daily scrum meetings as part of Agile development processes.
  • Produced thorough, accurate, and timely reports of project activities.
  • Brought in additional project personnel and resources to meet demands.
  • Collaborated closely with other departments in order to ensure the timely resolution of any conflicts or problems encountered during the course of the project.
  • Communicated regularly with stakeholders about project objectives, scope changes, timeline updates, and resource allocation adjustments.
  • Monitored progress of the project by tracking activities and resolving issues that arose during the execution phase.
  • Built and established strong partnerships with teams, vendors, and contractors.
  • Updated project plans based on changing objectives, specifications, and staff availability.
  • Evaluated, monitored, and reported on work progression, while verifying compliance with the man-hour budget.
  • Make sure the project goes live within the timeline, without major issues or risks.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Created and maintained the issues or risk logs, with mitigation.

Test Manager:

  • Reviewed business requirements documents, use cases, and technical specifications documents.
  • Good experience with HP ALM and VSTS tools.
  • Performed functional, integration, regression, load, and performance testing across multiple platforms.
  • Implemented best practices for continuous improvement in QA processes.
  • Coordinated testing activities along with project managers and developers.
  • Met project scope and delivery dates by planning optimal testing schedules.
  • Documented, triaged, and managed defects in software, and worked with developers to facilitate timely resolutions.
  • Created comprehensive reports on testing status, progress updates, and metrics.
  • Maintained accurate documentation related to test results, defect management, and release notes.
  • Facilitated training sessions for team members on testing tools and methodologies.
  • Managed a team of testers, ensuring adherence to quality standards.
  • Identified opportunities for automation within existing processes in order to improve efficiency.

Delivery Manager:

  • Led project planning and execution for multiple IT initiatives.
  • Managed stakeholder communications throughout project lifecycles.
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule, and deadlines were met.
  • Ensured all necessary approvals were obtained before rolling out new versions of applications into production environments.
  • Created and maintained the issues or risk logs, with mitigation.

Hypercare/Operate Readiness Manager:

  • Created and maintained the hypercare plan document.
  • Identify the list of team members to support during the hypercare triage meeting to provide the latest updates.
  • Set up the ServiceNow tool readiness dashboard before hypercare starts.
  • Ensured all necessary approvals were obtained before rolling out new versions of applications into production environments.
  • Managed stakeholder communications throughout the hypercare period.
  • Conducted daily triage meetings with staff to discuss the open tickets to resolved status with prod validations.
  • Created monthly reports for senior management, summarizing operational performance metrics.
  • Created and maintained the hypercare exit summary document with open items (tickets, CRs, and UAT defects) for the BAU team.
  • Facilitated post-hypercare reviews to gather feedback and improve future releases, hypercare.
  • Produced thorough, accurate, and timely reports of project activities to PLT.

Test Lead

Xansa India Ltd
08.2004 - 11.2006
  • Involved in the requirement analysis meeting to gather business requirements and technical knowledge.
  • Developed and executed comprehensive test plans for application functionality.
  • Reviewed test cases and documentation for accuracy and completeness regularly.
  • Managed the test data and environment for test execution readiness.
  • Involved are system integration, regression, and UAT testing supports.
  • Tracked the defects in HP QC.
  • I attended the daily meeting to provide the defect status to the leads.
  • Documented all test results, including successes and failures, for future reference.
  • Tracked progress against project timelines and communicated any delays or risks appropriately.

Tester

Okie World Corporation (USA)
06.1999 - 07.2004
  • Involved in the requirement analysis meeting to gather business requirements and technical knowledge.
  • Test plan preparation, test design, and test execution for employee modules.
  • Managed the test data and environment for test execution readiness
  • Involved are system integration, regression, and UAT testing supports.
  • Tracked the defects in HP QC
  • Attended the daily meeting to provide the defect status to the leads.

Education

Master of Computer Application -

Bharathidasan University
Tiruchirappalli, India
04.1997

Bachelor of Science - Physics

Bharathidasan University
Tiruchirappalli, India
04.1994

Skills

  • Project Management
  • Risks or Issues management
  • Test Management
  • Program Management
  • Incident Management
  • Delivery Management
  • Cutover Management
  • S&T Management
  • Release Management

Domains

  • Oil & Gas
  • Insurance
  • Pharma & Healthcare
  • Beverage
  • Telecomm

Timeline

IT Project/Delivery/Hypercare/ Test Manager

Accenture(AT&T/Shell/Coke/Miller/StateFarm/Barclay
12.2006 - 11.2025

Test Lead

Xansa India Ltd
08.2004 - 11.2006

Tester

Okie World Corporation (USA)
06.1999 - 07.2004

Master of Computer Application -

Bharathidasan University

Bachelor of Science - Physics

Bharathidasan University
David Amalraj