Over 24 years of experience in the IT field, which includes delivery, project, hyper care, release and test management experience.
US and UK in person experience - 8 years directly worked with client places (AT&T, Coke, MillerCoors, Takeda, Shell, CF Industries, Barclays and State Farm).
Led various delivery and testing projects (Workday, Mulesoft, CPI, SAP, and DW).
Led project planning and execution for multiple IT initiatives.
Well-versed in estimation, resources, project and delivery management.
Managed a team of 75-100 members, both onshore and offshore.
Good experience with HP ALM, ServiceNow, MPP, and VSTS tools.
Migrated more than 50 interfaces and benefited 60 country employees
Involved in the requirement analysis meeting to gather business requirements and technical knowledge.
Defined the scope and objectives of projects based on client needs and expectations.
Created and maintained the project charter, resource planning, and POAP.
Well-versed in budget, resource allocation, project, and delivery management.
Developed and maintained project documentation and reports.
Reviewed the design documents before starting the development.
Facilitated risk assessments to identify potential project issues.
Implemented Agile/Waterfall methodologies to enhance team collaboration.
Managed the entire life cycle of software, from requirements gathering to production deployment.
Coordinated with cross-functional teams to ensure successful product delivery on time.
Led daily scrum meetings as part of Agile development processes.
Produced thorough, accurate, and timely reports of project activities.
Brought in additional project personnel and resources to meet demands.
Collaborated closely with other departments in order to ensure the timely resolution of any conflicts or problems encountered during the course of the project.
Communicated regularly with stakeholders about project objectives, scope changes, timeline updates, and resource allocation adjustments.
Monitored progress of the project by tracking activities and resolving issues that arose during the execution phase.
Built and established strong partnerships with teams, vendors, and contractors.
Updated project plans based on changing objectives, specifications, and staff availability.
Evaluated, monitored, and reported on work progression, while verifying compliance with the man-hour budget.
Make sure the project goes live within the timeline, without major issues or risks.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Created and maintained the issues or risk logs, with mitigation.
Test Manager:
Reviewed business requirements documents, use cases, and technical specifications documents.
Good experience with HP ALM and VSTS tools.
Performed functional, integration, regression, load, and performance testing across multiple platforms.
Implemented best practices for continuous improvement in QA processes.
Coordinated testing activities along with project managers and developers.
Met project scope and delivery dates by planning optimal testing schedules.
Documented, triaged, and managed defects in software, and worked with developers to facilitate timely resolutions.
Created comprehensive reports on testing status, progress updates, and metrics.
Maintained accurate documentation related to test results, defect management, and release notes.
Facilitated training sessions for team members on testing tools and methodologies.
Managed a team of testers, ensuring adherence to quality standards.
Identified opportunities for automation within existing processes in order to improve efficiency.
Delivery Manager:
Led project planning and execution for multiple IT initiatives.
Managed stakeholder communications throughout project lifecycles.
Completed day-to-day duties accurately and efficiently.
Managed time effectively to ensure tasks were completed on schedule, and deadlines were met.
Ensured all necessary approvals were obtained before rolling out new versions of applications into production environments.
Created and maintained the issues or risk logs, with mitigation.
Hypercare/Operate Readiness Manager:
Created and maintained the hypercare plan document.
Identify the list of team members to support during the hypercare triage meeting to provide the latest updates.
Set up the ServiceNow tool readiness dashboard before hypercare starts.
Ensured all necessary approvals were obtained before rolling out new versions of applications into production environments.
Managed stakeholder communications throughout the hypercare period.
Conducted daily triage meetings with staff to discuss the open tickets to resolved status with prod validations.
Created monthly reports for senior management, summarizing operational performance metrics.
Created and maintained the hypercare exit summary document with open items (tickets, CRs, and UAT defects) for the BAU team.
Facilitated post-hypercare reviews to gather feedback and improve future releases, hypercare.
Produced thorough, accurate, and timely reports of project activities to PLT.
Test Lead
Xansa India Ltd
08.2004 - 11.2006
Involved in the requirement analysis meeting to gather business requirements and technical knowledge.
Developed and executed comprehensive test plans for application functionality.
Reviewed test cases and documentation for accuracy and completeness regularly.
Managed the test data and environment for test execution readiness.
Involved are system integration, regression, and UAT testing supports.
Tracked the defects in HP QC.
I attended the daily meeting to provide the defect status to the leads.
Documented all test results, including successes and failures, for future reference.
Tracked progress against project timelines and communicated any delays or risks appropriately.
Tester
Okie World Corporation (USA)
06.1999 - 07.2004
Involved in the requirement analysis meeting to gather business requirements and technical knowledge.
Test plan preparation, test design, and test execution for employee modules.
Managed the test data and environment for test execution readiness
Involved are system integration, regression, and UAT testing supports.
Tracked the defects in HP QC
Attended the daily meeting to provide the defect status to the leads.