Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David Amaya

Los Angeles,CA

Summary

Driven professional with proven expertise in data entry and exceptional customer service, honed at Smithfield. Excelled in invoice processing and spreadsheet management, significantly enhancing billing accuracy and efficiency. Adept at fostering positive relationships through effective communication, consistently delivering results that exceed employer expectations. Great communicator and spanish interpreter. Multitasker who seeks self improvement at all times.

Overview

4
4
years of professional experience

Work History

Billing Clerk

Smithfield
11.2023 - 08.2024
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Effectively communicate with Truck Drivers regarding their specific loads and provide necessary information to facilitate loading or paperwork for already loaded trailers
  • Effectively communicate with Truck Drivers regarding their specific loads and provide necessary information to facilitate loading or paperwork for already loaded trailers
  • Generated daily load reports using Microsoft Excel for uncompleted pickups at end of shift.
  • Communicated with loading dock supervisor and loaders regarding product allocation, destination, and weight requirement for truck transportation requests.
  • Created, stored, and maintained files for record-keeping purposes in order to effectively address any future discrepancies.

Server

Cheesecake Factory Inc
10.2020 - 11.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided prompt and accurate responses to menu inquiries
  • Provided menu knowledge and assistance to guests
  • Addressed customer complaints or concerns in a professional manner, ensuring prompt resolution and fostering positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Baker

Cheesecake Factory Inc
10.2020 - 11.2023
  • Arrive early before opening hours to prepare cakes for the day ahead and set up the rest of the day for success
  • Effectively decorating and plating desserts
  • Expertise in identifying cheesecake options by understanding garnishes, ingredients, and recipes, aiding guests with their choices
  • Performed cashier duties with proficiency in cash management
  • Provided friendly and professional customer service in person and over the phone
  • Cleaned workstations throughout shift to ensure thorough cleanliness and facilitate efficient end-of-day closing.
  • Performed barista duties
  • Utilized espresso and foaming machines effectively while maintaining cleanliness of equipment
  • Adept in executing various espresso recipes for guests.

Education

High School Diploma -

Glendale High School
Glendale, CA
06.2020

Skills

  • Data Entry
  • Customer Service
  • Invoice Processing
  • Spreadsheet Management
  • Strong Work Ethic
  • Cash Handling
  • Professional Appearance
  • Excels in fast pace work environment

Languages

Spanish
Native or Bilingual

Timeline

Billing Clerk

Smithfield
11.2023 - 08.2024

Server

Cheesecake Factory Inc
10.2020 - 11.2023

Baker

Cheesecake Factory Inc
10.2020 - 11.2023

High School Diploma -

Glendale High School

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David Amaya