David Anders
Chillicothe,OH
Summary
Detail-oriented professional with experience in food preparation and computer system support. Proven ability to streamline operations, enhance team performance, and provide exceptional customer service while adhering to safety regulations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Laborer
Burger King
Chillicothe, OH
08.1998 - 08.2000
- Prepared food items according to company standards and safety guidelines.
- Maintained cleanliness in the dining area and kitchen workspace.
- Operated kitchen equipment safely and efficiently during peak hours.
- Assisted with inventory management and restocked supplies as needed.
- Collaborated with team members to ensure smooth service operations.
- Provided excellent customer service by addressing guest inquiries promptly.
- Followed health regulations to ensure food safety and sanitation standards.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Worked with team members to ensure efficient workflow throughout the day.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Operated and maintained a variety of equipment including hand and power tools.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Used picks and shovels to dig, spread, and level dirt and gravel.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Transported heavy items from one location to another using hand trucks or carts.
A+ Computer Technician
Burger King
Chillicothe, OH
03.1998 - 08.1999
- Installed and configured computer systems for employee use.
- Performed routine maintenance on hardware and software systems.
- Troubleshot technical issues with point-of-sale equipment.
- Assisted staff in using computer programs effectively.
- Documented technical procedures for future reference.
- Collaborated with management to improve IT processes.
- Provided training on basic computer skills to new employees.
- Ensured compliance with safety protocols during system installations.
- Created user accounts in active directory for new employees.
- Monitored system performance and identified potential areas of improvement.
- Conducted research on emerging technologies related to computer systems.
- Replaced defective internal components such as memory modules or power supplies.
- Configured anti-virus software to detect malicious programs.
- Diagnosed system errors and implemented corrective solutions.
- Maintained an inventory of all parts used in repairs or upgrades.
- Troubleshot computer problems using diagnostic tools and software updates.
- Developed training materials for end users regarding proper use of computers.
- Assisted with the installation of peripheral devices such as printers, scanners.
- Installed operating systems and applications for end users.
- Provided technical support to customers via phone or in-person visits.
- Documented troubleshooting steps taken when resolving customer issues.
- Assisted with setting up new workstations for employees.
- Upgraded existing hardware components as needed to meet customer needs.
- Performed regular backups of critical data files using appropriate backup devices.
- Resolved network issues by replacing faulty cables or resetting routers and switches.
- Installed and configured hardware components, such as motherboards, processors, RAM, hard drives, CD-ROMs and tape drives.
- Performed preventive maintenance on computers to ensure optimal performance.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Evaluated software or hardware to recommend improvements or upgrades.
- Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
- Oversaw daily performance of computer systems.
- Collected, analyzed and reported on data for use in operational planning.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Referred major hardware or software problems or defective products to vendors or technicians for service.
- Developed training materials and procedures or trained users in proper use of hardware or software.
Education
Some College (No Degree) - Computer And Information Sciences
KB Institute of Technology
Lancaster, OHSkills
- Technical support
- Network troubleshooting
- Equipment maintenance
- Customer service
- System installation
- Team collaboration
Languages
English
Professional
Spanish
Professional
French
Limited
References
References available upon request.
Certification
A+ network +
Affiliations
Football player
Timeline
Laborer
Burger King
08.1998 - 08.2000
A+ Computer Technician
Burger King
03.1998 - 08.1999
Some College (No Degree) - Computer And Information Sciences
KB Institute of Technology