David Anderson

• Assists store manager in organizing, planning and implementing strategy to impact efficiency of whole store operations
• Weekly review of broad sales metrics and performance trends that determine store level priorities and employee behaviors.
• Partnership with store manager to organize and coordinate daily operations and associate performance trends.
• Routine communication with peers, store manager and district manger to navigate conflict and align with company standards.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Developed and maintained strong relationships with vendors to facilitate timely product delivery and services.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Teach and mentor any and all who want to learn and grow.

• Primary role oversees whole-store scope of customer experience by teaching and training associates company standards and setting expectations resulting in excellent customer service.
• Identify and adjust daily priorities with needs of business and task staff accordingly.
• Consistent communication with store and district level leadership on operational decisions, safety incidents and security concerns.
• Routine monitoring of customer feedback reports, Margin performance, shrink execution, safety and associate time/ attendance.
• Mentored associates on best practices and protocols to maximize productivity.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Developed personalized solutions for customers, resulting in increased loyalty and repeat business.
• Established cross-functional teams for improved work flow between departments providing better customer experiences.

• Primarily responsible for the development, welfare and performance standards of 8 subordinate soldiers, their equipment and training standardized by superior elements.
• Advocated a positive work environment that encouraged open communication between team members.
• Adapt quickly to evolving situations while staying focused on achieving original intent through well-executed plans.
• Provided valuable cultural expertise for mission planning and execution, resulting in better situational understanding.
• Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
• Effectively briefed senior leadership regarding ongoing psyops initiatives and their results.
• Operated surveillance radar, communication systems and identification equipment.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Prepared and submitted personnel, ordnance and operational reports.
• Developed strong communication and organizational skills through working on group projects.
• Excellent communication skills, both verbal and written.
• Developed and maintained courteous and effective working relationships.

• Analyzed, coordinated and assigned daily itineraries to staff and third party services providing transportation to eligible veterans in need of assistance commuting to medical appointments.
• Maintained detailed records of vehicle inspections, maintenance and additional equipment..
• Collaborated with superiors and peers to formulate and implement policies, procedures and objectives.
• Routine use of effective communication skills in fast paced environment. .
• Navigated complex logistical challenges with superiors resulting in increased productivity and departmental growth.
• Worked closely with leadership to resolve conflict properly and timely.
• Primary timekeeper/ back up timekeeper for facility.
• Fluently utilized various computer and software systems to perform daily tasks (excel, word, spreadsheet, Kronos and PowerPoint)
• Monitored weekly expense performance reports to identify financial goals moving forward.
• Balanced schedule and patient needs to fit team capabilities and available resources to meet performance objectives.

Leading Orange Course:

Five day course located at The Home Depot Headquarters in Atlanta, GA. Associates are invited to attend this course following a promotion to supervisor or above. This course is held in a class room environment where students engage each other's perspectives regarding what it really means to be a team, and what it means to lead that team. This course provided tools that have been incorporated into a daily routine and shared with fellow associates.

• Child Advocate Certified
• GPA: 3.7
• Extracurricular Activities: Veteran tutor program

Basic Leaders Course (Fort McCoy, WI)
Advanced Leaders Course (Fort Hunter-Liggett, CA)
D-LAB Language School (Monterey, CA)
Psychological Operations Qualification Course (Fort Hunter-Liggett, CA)
Non-Commissioned Officer Course (Fort Benning, GA)