David Anderson
Salem,OR
Summary
Proven leader in logistics management at Ryder Logistics, adept at driving team performance and enhancing customer satisfaction. Excelled in supply chain optimization, achieving significant efficiency improvements. Skilled in complex problem-solving and staff management, ensuring operational excellence and safety. Demonstrated adaptability and strong communication, fostering robust vendor relationships and innovative cost-saving strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Flex Driver Manager
Ryder Logistics
06.2024 - 02.2025
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
- Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.
- Provided feedback to management about route efficiencies or obstacles encountered during daily activities; this led to improved processes for all Flex Drivers.
- Adapted quickly to changes in delivery routes or assignments, demonstrating flexibility in meeting business needs.
- Maintained accurate records of completed deliveries, ensuring seamless communication with dispatch and management regarding any discrepancies or issues encountered.
- Maintained vehicle safety and cleanliness, ensuring a professional appearance for customer interactions.
- Collaborated with other Flex Drivers to share best practices and improve overall team performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
Logistics Manager
Ryder Logistics
04.2020 - 07.2024
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
- Led adoption of sustainable logistics practices, reducing carbon footprint and operational costs.
- Increased team productivity by leading training sessions on best practices in logistics and supply chain management.
- Developed and maintained knowledgeable and productive team of employees.
Customer Logistics Manager
Ryder Logistics
01.2018 - 04.2022
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Maintained an organized record of all shipments, ensuring timely invoicing and payment tracking from clients.
- Leveraged data analysis tools to identify trends and develop strategic recommendations for operational improvements within the supply chain process.
- Designed customized logistic plans tailored to meet specific client demands while maximizing available resources.
- Evaluated vendor performances regularly against established metrics to maintain high-quality services throughout the entire supply chain.
- Improved customer satisfaction by resolving complex logistics issues and streamlining processes.
- Implemented cost-saving measures for increased efficiency in the supply chain management process.
- Increased order accuracy and reduced returns through meticulous attention to detail in order processing.
- Provided exceptional customer support by addressing inquiries promptly, tracking orders diligently, and providing updates proactively.
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Collaborated with manufacturing and supply chain management.
Education
High School Diploma -
CM Russel High
Great Falls, MTSkills
- Strong communication skills
- Team leadership
- Shipping and receiving
- Demand forecasting
- Safe driving practices
- Complex Problem-solving
- Supply chain management
- Adaptable scheduling
Accomplishments
- Collaborated with team of 33 drivers in the development of Safe Product delivery within all DOT regulations.
Certification
- Oregon Driver's License
- Well versed in all CSFMA DOT regulations for Flatbed, Dry Van and Doubles/triples trailers.
Languages
English
Full Professional
Timeline
Flex Driver Manager
Ryder Logistics
06.2024 - 02.2025
Logistics Manager
Ryder Logistics
04.2020 - 07.2024
Customer Logistics Manager
Ryder Logistics
01.2018 - 04.2022
- Oregon Driver's License
- Well versed in all CSFMA DOT regulations for Flatbed, Dry Van and Doubles/triples trailers.
High School Diploma -
CM Russel High
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