Compassionate Tissue Donation Coordinator with expertise in patient care, compliance adherence, and effective communication. Skilled in coordinating operations and providing emotional support, ensuring high-quality service delivery.
Overview
7
7
years of professional experience
Work History
Tissue Donation Coordinator
DonorConnect
Murray, Utah
11.2025 - Current
Coordinated tissue recovery operations with surgical teams and medical staff.
Assisted in educating families about the donation process and its significance.
Provided emotional support to clients experiencing grief and loss.
Cultivated strong relationships with hospitals through effective communication and collaboration, enhancing operational efficiency.
Collaborated with other departments within the organization to ensure quality control standards were met throughout the process.
Maintained compliance with privacy regulations in managing patient records.
Delivered exceptional service to customers in face-to-face and telephone interactions, fostering positive experiences.
Efficiently prioritized tasks to accomplish service objectives.
Medical Administrative Assistant
Mayo Clinic Health System
Eau Claire, Wisconsin
11.2023 - 11.2025
Maintained electronic health records using EPIC software system.
Processed patient intake forms and verified insurance information.
Scheduled patient appointments and managed daily clinic calendar.
Coordinated communication between patients and healthcare providers.
Entered patient demographic information into the Electronic Health Records system.
Educated patients on clinic procedures and services offered.
Assisted clinical staff with administrative tasks.
Supported staff training on administrative policies and procedures.
Phlebotomist
Mayo Clinic Health System
Eau Claire, Wisconsin
05.2019 - 11.2023
Collected blood samples using proper techniques and safety protocols.
Prepared and labeled specimens for laboratory analysis and transportation.
Ensured accuracy of patient records and documentation for all procedures to support effective patient care.
Collaborated with healthcare teams to ensure efficient patient care delivery.
Adhered to Mayo Clinic's standards for quality control and safety regulations.
Adhered to HIPAA guidelines regarding patient privacy.
Facilitated training of new phlebotomists, enhancing team readiness and skill development.