Supervised safety, prevention and fire protection programs.
Monitored building systems and directed preventive maintenance.
Established clear procedures for handling repairs, planning maintenance and completing building updates.
Supervised employee performance, preventive maintenance, and safety.
Developed and implemented building operations and maintenance policies.
Sourced outside contractors for special projects and oversaw bidding and selection processes.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Reviewed technical documentation to complete equipment maintenance and repair.
Procured pricing information from various vendors to support cost-effective purchasing.
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Increased customer satisfaction through timely, thorough, and effective service calls.
Developed comprehensive maintenance schedules to maximize equipment functionality and performance.
Closing Store Manager
AutoZone
10.2023 - 10.2024
Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
Managed employee performance reviews providing constructive feedback leading to higher team morale and improved performance.
Managed scheduling for closings to accommodate client availability and streamline operations.
Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
Collaborated with other department managers to address any operational issues, working together to find effective solutions.
Hardware Specialist
Lowe's Home Improvement
06.2022 - 08.2023
Established personal connections with customers, exceeding customer service expectations
Replenished stock and maintained my designated aisles
Initiated new anti theft procedures that led to 28% decrease in shrink in my last quarter
Provided customers with any specialized questions pertaining to all hardware and tools
Educated our customer service department in proper returning procedures to help stop over 24 thousand dollars in illegitimate returns
Optimized resource utilization by reallocating underutilized equipment to departments with higher demand, boosting overall productivity levels.
Enhanced system performance by conducting thorough hardware diagnostics and troubleshooting.
Store Manager
Lake Elsinore Board & Sport
07.2015 - 03.2020
Managed a team of 12 employees, including a manager, and trained them in a variety of merchandising and organizational functions
Managed the inventory and purchasing of over $10k per month
Maintained healthy staff morale by creating a fun, educational environment with a high level of employee engagement
Worked directly with distributors to negotiate terms and purchasing
Developed new Floor Plans for Merchandising new products every quarter
Set All employee Schedules as well as being in charge of handling any HR related issues that might arise between employees
Provided accurate records and time cards for all employees under my supervision as well as deposited Cash and Checks to the bank
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Supervisor/Team Leader
Thomas Thacker Maintenance & Repair
05.2006 - 05.2015
Was in charge of an 8 man crew at any given time
Worked with property owners to negotiate and settle terms for 85% of the jobs for the company
Worked with the City of Los Angeles on their Restoration Project to retrofit many of the landmark buildings to earthquake proof them for the next 100 years
Provided accurate records and time cards for all employees under my supervision as well as deposited Cash and Checks to the bank
Bartender
Baja Sharkeez
07.2009 - 09.2013
Bartender for a voted top 5 bar in all of California
Dealt with a high volume of customers on a nightly basis
Maintained my well and poured drinks
Using POS system to log drink and food orders
Kept withing all accordance to the ABC standards
IT/Radioman
United States Navy
09.2001 - 02.2005
Maintained and Operated a myriad of telecommunications devices for field operations
Entrusted with the lives of my squad to provide accurate location and operational knowledge of whatever theater of combat we were engaged in