David Arias
Concord,CA
Summary
Experienced hospitality professional with a passion for delivering exceptional customer service in a fast-paced environment. Demonstrated ability to consistently meet the changing needs of customers while maintaining a strong focus on teamwork and adaptability. Efficiently manages multiple tasks, handles customer inquiries, and ensures a clean and organized workspace. Known for reliability and a results-driven approach, with a positive attitude and excellent communication skills. Ready to leverage expertise to contribute to the success of your team.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Manager/Supervisor
Arias Cleaning/Restoration Services
06.2022 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Accomplished multiple tasks within established timeframes.
Axe Throwing Coach/Instructor
Axe Throwing
11.2023 - 08.2024
- Enhanced customer satisfaction by maintaining a safe and engaging environment for all participants.
- Promoted a culture of sportsmanship among participants, encouraging positive interactions and mutual respect between throwers.
Commercial CSR
Dominos Pizza Inc.
01.2021 - 12.2022
- Maintained accurate client records for improved communication and follow-up, contributing to long-term customer relationships.
- Assisted in the preparation of comprehensive sales reports and presentations for senior management, highlighting both achievements and opportunities for growth.
Front Desk Administrative Assistant
Tacos Don Chai
07.2024 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk support.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times.
- Managed incoming phone calls, directing them appropriately to maintain professionalism and efficiency.
- Increased office efficiency with proactive inventory management of office supplies.
- Supported staff members with various administrative tasks to improve overall workflow.
Education
High School -
Concord High School
Concord, CA06.2024
Skills
- Team Player
- Hardworking
- Punctual
- Independent
- Bilingual
- Communication
- Positive Attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Gym Workouts
- Dancing
- Auto Repair/Restoration
- Hiking
- Camping
Timeline
Front Desk Administrative Assistant
Tacos Don Chai
07.2024 - Current
Axe Throwing Coach/Instructor
Axe Throwing
11.2023 - 08.2024
Manager/Supervisor
Arias Cleaning/Restoration Services
06.2022 - 08.2024
Commercial CSR
Dominos Pizza Inc.
01.2021 - 12.2022
High School -
Concord High School
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