Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Contracting Officer III
State of Alaska Department of Natural Resources
02.2025 - 07.2025
Enhanced contract efficiency by developing and implementing streamlined procurement processes.
Evaluated the performance of suppliers and recommended contract renewals or terminations based on a thorough assessment of their capabilities and past performance.
Implemented advanced data analytics tools for tracking contract performance metrics more accurately.
Coordinated with post-award staff to advise on financial discrepancies, payment term violations, deliverable delays and security breaches.
Developed and integrated contract management templates, methods, and processes to streamline agreements.
Maintained accurate records of all contractual agreements to ensure proper documentation for future reference or audits.
Conducted thorough market research to identify potential suppliers and evaluate their capabilities.
Supervisory Mobility Transportation Specialist
Department of Veterans Affairs
09.2021 - 06.2023
Supervisory Mobility Transportation Specialist - Mobility Manager and manages all Veterans Transportation System (VTS) and Beneficiary Travel (BT) Program activities, including patient transport, Special Mode Travel (SMT), mileage reimbursement claims, transportation contracts, 911 ambulance claims, inter-facility transfers, and common carrier transportation.
Identifies resources (staffing, funding, equipment, facilities) required to support varied level of program operations.
Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
Coordinated schedules and communicated changes to customers.
Plans, develops, evaluates, markets and directs key administrative activities in multiple programs related to transportation system for Veterans, active duty Service Members.
Orchestrates travel for eligible enrollees through mileage reimbursement and contracted travel modes.
Conducts complex and special studies for efficiency and productivity and recommends changes or improvements in work methods and procedures.
Provides consistent and effective outreach to community transit authorities.
Coordinates the preparation and submission of recurring monthly, quarterly and annual performance improvement reports, management briefings, summaries, and a wide variety of nonrecurring reports.
Manages transportation budget, analyzes organizational budgets, and provides advice and recommendations to Medical Center management, as appropriate, including critical budget areas and all Transportation program matters.
Serves as Contracting Officer Representative for all transportation contracts, including common carrier, special mode, ambulance, and air ambulance.
Assures that all transportation staff obtains and maintains appropriate licenses, certifications and training appropriate for each position; and performs other related duties as assigned.
Plan and direct cargo movements, personnel ground movement, and traffic management functions for the installation.
Manage transportation and traffic management issues, policies, and procedures.
Recommend course of action on management, administrative, logistical, and technical operations that impact the division and transportation operations.
Coordinates work of the Transportation Division with command representatives, organizations, and units supported to oversee a range of installation transportation services which may include commercial movement of personal property and freight, via motor, rail, and/or water services. Develops solutions for a wide variety of problems and formulates policies and procedures to accomplish the mission efficiently and most cost effective.
Conducts studies to determine transportation industry capabilities under various emergency conditions and their ability to perform under such conditions.
Manage customs inspection program for contractor facilities (warehouses) to ensure contractual and customs standards are met/maintained.
Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
Oversees the execution of inspections in support the EUCOM Customs Border Clearance Agency Program (EUCOM 30-3) as it relates to the shipment of personal property.
Ensures that transportation assistants and inspectors are trained and capable of conducting agricultural inspections IAW EUCOM 30-3.
Schedules and conducts initial and annual refresher training for 405th Logistics Readiness Command.
Monitors adverse trends as related to specific contractors or violations and makes appropriate recommendations to the Chief.
Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
Streamlined production efficiency by optimizing quality control procedures for maximum output.
Maintains contacts with serviced Directors of Logistics and/or Transportation Division Chiefs to provide technical assistance and to identify and resolve problems associated with services provided by on site teams of inspectors or contractors.
Hours per week: 40
Series: 2130 Pay Plan: GS Grade: 09
Supervisor: Patrick T. Brown (011-32 (0) 6825-5328 (patrick.t.brown.civ@army.mil)
Okay to contact this Supervisor: Contact me first
Lead Transportation Assistant
Department of Defense
09.2016 - 11.2018
Responsible for ensuring all counselors are utilizing the DPS system to produce and upload the proper documents to process household goods, unaccompanied baggage, and personally owned vehicle shipments.
Coordinated daily transportation operations, ensuring timely pick-ups and deliveries while minimizing delays.
Monitored driver performance regularly through GPS tracking systems, addressing any concerns or areas needing improvement as necessary.
Established contingency plans to address unexpected disruptions or emergencies in the transportation process quickly.
Responsible for collecting all documents for PPM shipments, Retirement extension, Remote shipments, and transportation entitlement extensions for supervisor’s memo and signature.
Responsible for briefing departing personnel of the Vicenza Community to ensure they are aware of their transportation entitlements prior to departure.
Hand Receipt Holder and mentor for the transportation office.
Hours per week: 40
Series: 2102 Pay Plan: GS Grade: 07
Supervisor: Patrick T. Brown (011-32 (0) 6825-5328 (patrick.t.brown.civ@army.mil)
Lead Medical Support Assistant
Department of Defense
07.2011 - 06.2016
Executed a range of medical administrative support functions and processes. Validated and maintained data in patient information management system.
Processed medical documentation, radio graphs and various data into patient information management database. Performed medical office support processes for patients and staff.
Monitored the daily calendar for the Director and chief of the department of Behavior health to ensure all daily obligations were met. Administered information security methods and medical records management.
Hours per week: 40
Series: 0679 Pay Plan: GS Grade: 05
Supervisor: Christina Jones (210) 483 3808 Ochoa_Jones@yahoo.com
Education
Associate Degree -
University of Maryland
Chillum, MD
06.2005
Skills
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Organizational skills
Team leadership
Excellent communication
Certification
Certified US Senior Customs and Border Clearance Agent
Certified US Department of Agriculture Quarantine Officer
PLANT MAINTENANCE SUPERVISOR III at State of Alabama Department of Conservation and Natural ResourcesPLANT MAINTENANCE SUPERVISOR III at State of Alabama Department of Conservation and Natural Resources
FP-IT Helpdesk & Customer Support Coordinator at Washington State Department of Natural ResourcesFP-IT Helpdesk & Customer Support Coordinator at Washington State Department of Natural Resources