David Arnott
Calera,AL
Summary
Seasoned General Manager with a robust history at notable establishments including Hampton Inn and Suites and Trilogy Hotel Autograph-Marriott. Expert in driving operations, leading high-performing teams, and executing hotel openings with a hands-on approach. Pioneered a 117-room property launch, showcasing exceptional leadership and financial management skills. Proven track record in surpassing revenue goals and elevating guest satisfaction. Customer-oriented General Manager with 25 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
26
26
years of professional experience
Work History
GENERAL MANAGER
Hampton Inn and Suites
12.2022 - Current
- Manage and direct all aspects of an 106-room hotel from the daily operations to the sales aspect.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
OPERATIONS SUPPORT MANAGER
Mckibbon Hospitality
02.2022 - 12.2022
- Assists with managing all operations of the hotel
- Enhanced team productivity by providing ongoing training and development opportunities.
- Collaborated with other departments to streamline inter-departmental communication and workflows for increased efficiency.
- Streamlined operations by implementing efficient processes and workflow improvements.
GENERAL MANAGER
Trilogy Hotel Autograph-Marriott
10.2021 - 02.2022
- I was the opening General Manager for this 117-room property (9 Million Revenue)
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
GENERAL MANAGER
Hyatt Place Birmingham
08.2015 - 02.2021
- 126 room Hyatt Place achieved RevPAR growth of 12.9% year over year 2018 and 7.8% 2017.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
GENERAL MANAGER
Homewood Suites by Hilton
01.2012 - 01.2014
- Of an award winning 95 room hotel.
GENERAL MANAGER
Marriott
01.2003 - 01.2012
- Manage and direct all aspects of an 84-room hotel from the daily operations to the sales aspect.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
DISTRICT MANAGER
Tacala Inc
01.1999 - 01.2003
- Effectively managed 13 Taco Bell Restaurants in the Birmingham area.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Coordinated cross-functional teams to ensure effective delivery of training materials and resources.
- Leveraged existing relationships with external partners to secure additional resources and support for district-wide projects.
- Evaluated employee progress and provided constructive feedback, leading to improved job performance.
- Facilitated communication between different departments, fostering collaboration on shared goals and objectives.
- Spearheaded the adoption of new training technologies, resulting in a more engaging learning experience for employees.
Education
ASSOCIATE OF ARTS IN HOTEL AND RESTAURANT MANAGEMENT -
Utah Valley University
01.2004
Skills
- Budget
- Coaching
- Leadership
- Contracts
- Sales and Revenue Management
- Quality assurance
- Renovations
- Hotel openings
- Task Force assignments
- Hands on management style
- Financial Management
- Performance Management
- Operations Management
- Organizational Development
- Problem Solving
- Leadership Development
- Problem Resolution
- Leadership and team building
- Effective leader
- Training and coaching
- Team Leadership
- Staff Management
- Training and Development
- Relationship Building
- Staff Training and Development
- Staff Motivation
- Labor Cost Controls
- Expense Control
Personal Information
Title: Hospitality Specialist
Awards
- Hotel renovation of the year for Hyatt Place
- Highest Guest satisfaction award Hyatt Place
- Nominated for Hotel Leader in Hotel Management Magazine
References
References available upon request
Timeline
GENERAL MANAGER
Hampton Inn and Suites
12.2022 - Current
OPERATIONS SUPPORT MANAGER
Mckibbon Hospitality
02.2022 - 12.2022
GENERAL MANAGER
Trilogy Hotel Autograph-Marriott
10.2021 - 02.2022
GENERAL MANAGER
Hyatt Place Birmingham
08.2015 - 02.2021
GENERAL MANAGER
Homewood Suites by Hilton
01.2012 - 01.2014
GENERAL MANAGER
Marriott
01.2003 - 01.2012
DISTRICT MANAGER
Tacala Inc
01.1999 - 01.2003
ASSOCIATE OF ARTS IN HOTEL AND RESTAURANT MANAGEMENT -
Utah Valley University