David Arora

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed move-in and move-out walk-throughs with tenants to identify required repairs.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management Home Office.
• Paid security deposits with the correct amounts after paying bills that were unpaid and making necessary repairs, within the three week deadline period.

• Managed between 25-30 people with conference calls, on field questions and doing walk alongs with my field workers.
• Oversaw appointment scheduling, created schedules on a daily basis and followed on each work how their day went with questions or concerns.
• Trained an efficient fast paced team through ongoing motivation and being there for my team at all times, via phone call, text or in person meets. We were on strict time constraints and needed to get everything done by each deadline date.
• Resolved issues through active listening and open-ended questioning. I approved/declined timesheets every evening. If problems came up I would reach out to the particular employee.

• I worked for multiple Marketing companies, over twenty companies, all positions were temporary. I did both on and off premise work
• Went into Grocery store, clubs, bars and Costco/Walmart locations to Market a particular product or alcohol brand I was hired to do.
• Maintained documentation of customer reviews, took notes for recap reports/timesheets. Maintained good relationships with management in each establishment I was hired to perform duties.
• Generated leads through phone calls, emails and face-to-face interactions for future positions. Some events were longer than others but the average event lasted three days to a week.

• Managed labor, inventory and overhead costs effectively to maintain business profitability.
• Cultivated strong relationships with customers via in-store connections.
• Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
• Oversaw payroll, business planning and marketing for franchise operations.
• Recruited and developed leadership staff to handle day-to-day business operations. I was also working there daily to handle questions and get items ordered.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Finally I sold the Business in 2010, I prepared the business for sale and trained the new owners.

• Assisted general questions to students for a certain program or general questions that they may of asked me. I supported all lab operations while I was there.
• Maintained lab equipment by cleaning monitors and keyboards and items used. Putting the chairs back in and getting the lab organized.
• Monitored systems in operation and quickly troubleshot errors.
• Worked an ongoing fast paced environment on campus as many times I would be alone and had multiple student's asking questions at once. I was working ongoing and going quickly.

Although this job was a very long time ago, it was for high school credit, no pay. It does pertain to this Federal work Study job as it serves as similar experience.

I worked one hour each day during school hours, I answered phone calls, I took messages.

It was a fast paced environment and I helped student's and faculty with questions they had.

I took mail, ups and Fedex deliveries that came in and managed all customer service duties.