David Arreola
Chesterton,IN
Summary
Results-oriented professional with expertise in project management and data analysis. Proven ability to implement innovative strategies that foster organizational growth and operational efficiency. Committed to continuous learning and adaptation in dynamic environments. Adept at leveraging creativity to deliver impactful solutions that drive success.
Overview
16
16
years of professional experience
Work History
Engagement Coordinator
Indiana University Northwest
04.2025 - Current
- Coordinated engaging events to enhance community involvement and drive participation.
- Developed and maintained relationships with stakeholders to ensure alignment on engagement initiatives.
- Facilitated workshops and training sessions to educate students on community outreach strategies.
- Managed digital communication efforts, including newsletters and social media outreach, to promote events.
- Oversaw logistics for events, ensuring seamless execution from planning through follow-up activities.
- Built and maintained relationships with community organizations.
- Developed creative marketing materials to promote engagement initiatives and drive attendance rates.
- Trained volunteers and staff in event planning processes, ensuring seamless execution of activities.
Owner and Operator
Duneland Pottery LLC
01.2023 - Current
- Created a collaborative workspace for independent potters, fostering community and creativity.
- Supported potters by providing essential home studio equipment tailored to individual needs.
- Designed and launched a dedicated commerce page to showcase pottery for sale.
- Established a retail section to attract consumers and collectors, enhancing business visibility.
- Engaged with local businesses through active membership in the Chamber of Commerce.
- Cultivated community connections through participation in local events and initiatives.
- Organized workshops and events to promote pottery art and encourage community involvement.
Customer Service Representative for Automotive Accounts
Cleveland Cliffs, Inc.
04.2021 - 11.2022
- Ensured timely delivery of steel products for automotive manufacturers in the USA.
- Utilized various programs to track mill progress and expedite made-to-order parts.
- Maintained constant communication with customers to prevent assembly plant shutdowns.
- Facilitated internal communication among mills, processors, and delivery teams to fulfill customer needs.
- Proactively addressed inventory shortages by coordinating with suppliers and tracking orders efficiently.
- Solved customer issues promptly by providing updates on production and delivery timelines.
- Developed strong relationships with key stakeholders to enhance service delivery and customer satisfaction.
National Sales Representative
Inter-State Studio & Publishing Co.
01.2019 - 11.2020
- Established trusted relationships with local schools and organizations across 8 counties.
- Expanded territory into a national role post-pandemic through effective telemarketing strategies.
- Secured multi-year booking agreements with new schools and organizations, enhancing revenue stability.
- Grew local territory by acquiring over 20 new accounts, significantly increasing market presence.
- Introduced additional services to existing accounts, improving customer satisfaction and retention rates.
- Conducted thorough market research to identify potential clients and tailor outreach strategies.
- Collaborated with team members to develop promotional materials that resonated with target audiences.
- Executed sales strategies to meet national sales targets consistently.
- Collaborated with marketing teams to create effective promotional materials and campaigns.
- Negotiated contracts with clients, ensuring favorable terms and conditions for both parties.
Art Instructor/Artist in Residence
Lighthouse Academies, Inc.
07.2017 - 01.2019
- Following my academic coursework at IUN, I was responsible for building an art infused curriculum for grades 9 thru 12. This curriculum followed and adhered to the Indiana State Standards and included coursework from ELA, Math, Science and Social Studies. Within my art fundamental and advanced senior art class, I was able to complete a few community based art projects, one that included the students painting the Lion mascots inside the gymnasium on campus.
- Developed engaging lesson plans to foster creativity and artistic expression among students.
- Implemented diverse teaching methods to accommodate various learning styles and enhance student participation.
- Collaborated with colleagues to integrate cross-disciplinary projects, enhancing overall educational experience for students.
General Manager
Zodiac Lounge and Café
05.2016 - 07.2017
- I was hired in by the Pappas Family to complete the general management functions for this local downtown business. During operational hours, I divided my time between customer service, employee management, and executing promotional activities to generate business revenue. Outside of the operational hours, I was responsible for conducting interviews, hiring and training of all new staff; I completed daily and weekly inventory and generated orders for all necessary vendors and promoters.
- Directed daily operations to enhance customer satisfaction and streamline service efficiency.
- Implemented staff training programs to improve service quality and employee performance.
- Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
- Cultivated vendor relationships to secure favorable terms and maintain supply chain efficiency.
- Developed operational policies that improved workflow processes and reduced overhead costs.
- Coordinated special events, increasing community engagement and enhancing brand visibility in local market.
Assistant General Manager/Food Specialist
Panera Bread
11.2013 - 06.2016
- Here at this well-known chain of fast-casual dining, I was able to fine tune my leadership skills with a heavy focus on numbers driven success and a major role in conducting quarterly training sessions. Every manager had the same standard functions of managing quality control, recruitment and maintaining our company culture in every café.
- Led daily operations to enhance customer satisfaction and drive team performance.
- Developed training programs for staff, improving service consistency and operational efficiency.
- Implemented inventory management systems, reducing waste and optimizing product availability.
- Mentored junior managers, fostering leadership skills and enhancing team dynamics.
- Streamlined communication processes between departments, improving overall workflow efficiency.
Assistant General Manager
Station 21 American Grill
06.2015 - 05.2016
- I was brought in by the Warne family to help manage the front of house operations of this local bar and grill. Here I utilized my connections from my past sales experiences at Indiana Beverage to conduct multiple promotions and incentives for service staff.
- Developed and implemented operational strategies to enhance customer experience and streamline service delivery.
- Led staff training programs to improve team performance and maintain high service standards.
- Collaborated with kitchen and front-of-house teams to ensure seamless communication and service flow.
- Oversaw inventory management processes, reducing waste and ensuring product availability.
- Fostered positive relationships with vendors to negotiate favorable terms and enhance supply chain efficiency.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Sales Consultant
Indiana Beverage, Inc (formerly known as Northcoast Distributing, Inc.)
04.2010 - 04.2013
- In this position, I managed a growing portfolio including our core MillerCoors brands among 80+ on-premise accounts in West Lake County, Indiana. Through my service efforts, MillerCoors brands had a continued growth due to my networking and relationship building skills.
- Developed and maintained strong client relationships to drive sales growth.
- Conducted market research to identify new business opportunities and trends.
- Collaborated with cross-functional teams to enhance product offerings and customer satisfaction.
- Implemented strategic sales initiatives that improved territory performance.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Bachelor of Arts - Fine Arts
Indiana University Northwest
Gary, IN01.2018
Associate of Arts - Marketing Management
Purdue University Northwest
Hammond, IN01.2003
Skills
- Arts education integration
- Operations management
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Personnel management
- Staffing
- Operations oversight
- Negotiation
- Inventory management
- Strategic planning
- Marketing expertise
- Sales strategy development
- Cost management
- Market analysis
- Vendor negotiation
- Strong work ethic
Timeline
Engagement Coordinator
Indiana University Northwest
04.2025 - Current
Owner and Operator
Duneland Pottery LLC
01.2023 - Current
Customer Service Representative for Automotive Accounts
Cleveland Cliffs, Inc.
04.2021 - 11.2022
National Sales Representative
Inter-State Studio & Publishing Co.
01.2019 - 11.2020
Art Instructor/Artist in Residence
Lighthouse Academies, Inc.
07.2017 - 01.2019
General Manager
Zodiac Lounge and Café
05.2016 - 07.2017
Assistant General Manager
Station 21 American Grill
06.2015 - 05.2016
Assistant General Manager/Food Specialist
Panera Bread
11.2013 - 06.2016
Sales Consultant
Indiana Beverage, Inc (formerly known as Northcoast Distributing, Inc.)
04.2010 - 04.2013
Bachelor of Arts - Fine Arts
Indiana University Northwest
Associate of Arts - Marketing Management
Purdue University Northwest
CONTACT
- PHONE: 219-216-7162 - personal 219-895-0608 – Duneland Pottery LLC
- EMAIL: Davidarreola7770@gmail.com Dunelandpottery@gmail.com