David Artiles
Roanoke,Texas
Summary
Experienced Production Manager with a proven track record of managing all aspects of the production process to ensure efficiency and quality. I am seeking a challenging opportunity to utilize my skills in multitasking, troubleshooting issues, and implementing process improvements independently and with a Team.
Overview
18
18
years of professional experience
Work History
Production Control Lead
Office Depot Regional Print Facility
Grand Prairie, Texas
08.2017 - 05.2024
- To oversee the execution and adherence to targeted quality standards for up to 500 orders per day, on-time performance standards, labor productivity for 40-50 Associates, facility 5S organizational standards, and adherence to order control standards
- Optimization and utilization of the order management process to better service customers through efficient recognition, consolidation, and distribution of print orders across Regional Print Center resources
- Publication Print production flow to ensure optimal efficiency and quality output
- Strong organizational skills and a keen eye for detail
- Dedicated professional with expertise in managing daily scheduling, resource allocation, and quality control processes
- Experienced in coordinating tasks effectively and ensuring optimal utilization of resources to meet objectives
- Overall responsibility to act as a liaison between Client Services, the production/service staff, field-based personnel, and vendor support associates
- Collaborates with RPC Network Facility Management and Production Leads, to analyze and execute the most cost-effective and time-efficient use of facility resources to successfully fulfill customer orders meeting the customer requested timeline and ensuring the highest level of quality through adherence to Office Depot’s QA standards.
General Manager
Office Depot Retail
Euless, Texas
12.2005 - 08.2017
- Overall accountability for growing the sales and profitability throughout each area of the store, by focusing on key business initiatives and managing sales performance as well as identifying and acting upon any opportunities
- District Recruiting Captain – Identifying the needs of all stores within the district and recruiting top talent through the organization and execution of job fairs
- Leader on Duty Certification – Certifying the management team at selected stores to ensure they meet the Leader on Duty requirements
- Monitoring and evaluating sales trends within the store and developing plans geared towards achieving key performance indicators, including expense control, sales strategies, and payroll activities
- Introducing innovative ideas instrumental in steering operations to achieve profit objectives through targeted local marketing
- Recruiting and developing top talent by providing positive and constructive feedback and providing them with the tools necessary to meet and exceed personal and company production goals
- Managing and planning staffing needs using the scheduling and labor model appropriately to ensure budget constraints are adhered to, as well as training the assistant manager to fulfill the necessary requirements
- Partnering with other managers and teams to build successful relationships and share ideas leading to streamlined processes and increased store productivity.
Education
Office Depot District Trainer
01-2016
Washburn University
Topeka, Kansas05.1993
Skills
- Customer Service
- Manage KPI
- Strategic Planning
- Problem Solver
- Development and Training
- Team Leadership
- MS Office 365
- Facility Standards Safety
- Data Processing
- Quality Assurance
Timeline
Production Control Lead
Office Depot Regional Print Facility
08.2017 - 05.2024
General Manager
Office Depot Retail
12.2005 - 08.2017
Office Depot District Trainer
Washburn University
Similar Profiles
Guyiena JonesGuyiena Jones
Print Production Operator at Staples Digital Print FacilityPrint Production Operator at Staples Digital Print Facility
CHRISTIAN DANIEL PEREZ ERAZOCHRISTIAN DANIEL PEREZ ERAZO
Lead Retail Customer Service Associate at FedEx Office & Print ServicesLead Retail Customer Service Associate at FedEx Office & Print Services
Jaden FortunaJaden Fortuna
Store Consultant at FEDEX OFFICE & PRINT SHIPMENT CENTERStore Consultant at FEDEX OFFICE & PRINT SHIPMENT CENTER