Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
Sales Associate
Walmart
10.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Monitored customers for signs of security concerns and escalated issues to management.
Provided exceptional services and pleasant shopping experiences to retail customers.
Engaged in friendly conversation with customer to better uncover individual needs.
Technician
Agiliti Health
08.2019 - 04.2022
Delivery and repair of specialty equipment for hospitals and rehabilitation hospitals. Cleaning and function testing of equipment. Drive van or box truck for delivers. Sweep, mop floors and sanitization of work areas. Communicate with nurses and staff to give patients the best care possible. Friendly and upbeat communications with the patients to put them at ease.
Tested systems, noting issues and completing preventive maintenance.
QI/Smith System driver safety trainer
DME Express
10.2018 - 03.2019
Travel around Arkansas, Oklahoma and into Texas to keep warehouses and offices ready for inspection by medical accreditation company through the use of audits and inspections. Trained drivers to think about driving safety through the Smith System Driver Safety course.
Followed all relevant traffic laws and safety regulations.
Drove safely in various weather and road conditions to avoid accidents.
Conducted safety audits and inspections to identify workplace hazards and deficiencies.
Developed and maintained courteous and effective working relationships.
Delivery/Technician
Good Night Medical
12.2016 - 03.2018
Technician in charge of repair and maintenance of home medical equipment. Manager of retail department and online sales. Computer technician, webmaster. If no one would or could not do it manager.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Verified accuracy of all deliveries against order forms.
Delivery/Technician
AireCore Medical Services LLC
03.2008 - 12.2016
Technician in charge of repair and maintenance of home medical equipment. Manager of retail department and online sales. Computer technician, webmaster. If no one would or could not do it manager. Same company as above with different owner.
Delivery/Technician
Lincare
06.1999 - 03.2008
Technician in charge of repair and maintenance of home medical equipment.
Engineering Department night tech
Crawford Memorial
12.1998 - 06.1999
Maintenance of hospital building. Oxygen systems, plumbing, electrical.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Diagnosed and repaired problems with electrical and mechanical systems.
Delivery Driver
John Garner Meats
01.1989 - 12.1998
Delivery of meat to restaurants.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Managed customer inquiries and complaints in polite and professional manner.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Fostered positive working relationships with regular customers.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Minimized company liability and risks to loads by obeying traffic laws.
Successfully avoided time delivery delays by carefully planning best routes.
Filled out load paperwork and DOT-mandated log books.
Kept detailed records of deliveries and money received from customers.
Verified accuracy of all deliveries against order forms.
Lead Man
Virginia Distributing
01.1987 - 01.1989
Manufacture and design of hardwood flooring.
Directed equipment maintenance and repair operations to improve machines' functionality and reliability.
Checked equipment to determine if maintenance was required.
Managed work site operations to facilitate adherence to predetermined production schedules.
Trained and mentored new employees to enable safe and efficient job performance.
Operated saws and planers equipment to perform designated operations and meet production requirements.
Confirmed that finished products met internal and external requirements to promote uniform quality standard.
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Inspected completed work to verify quality standards and compliance with criteria.
Trained workers in proper methods, equipment operation and safety procedures.
Education
Associate - Electronics Engineering
ITT Technical Institute
West Covina, CA
Skills
Retail loss prevention
Upselling
Promotional support
Retail store operations
Customer service
Relationship building
Merchandise display
Customer engagement
Inventory control
Calm demeanor
Inventory control procedures
Teamwork and collaboration
Stocking and receiving
Excellent communication skills
Time management
Cleaning techniques
Additional Info
Rudy, AR 72952
Covinaca1959@gmail.com
+1 479 461 2551
I cut my teeth on retail at age 17 at a TV and appliance store. Most of my experience is in dealing with people. I have managed small scale retail, mopped and swept floors.
I can talk to anyone and have no bias against anyone. I have a multiracial family.
I am looking for part time work. I lost my wife recently and would like to go a new direction with my life.