David Balensiefen
Watford City
Summary
10+ years of proven client relations experience. Well-rounded, customer-centric leader with exceptional communication and problem solving skills. Experience working in many weather conditions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Service Technician
Titan Accommodation's
02.2024 - 02.2025
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Gas Compressor Technician
Estis Compressions
03.2023 - 02.2024
- Collaborated with team members on complex repairs, leading to faster resolution of issues.
- Improved gas compressor system efficiency by conducting regular maintenance and inspections.
- Provided training to junior technicians, fostering a culture of continuous learning and professional growth.
- Contributed to cost savings by identifying opportunities for energy conservation within the gas compression process.
Service Technician
Stallion Infrastructure Services
05.2022 - 02.2023
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in field.
Service Technician
City of Justin Texas
05.2021 - 04.2022
- Reading usage meters
- Installing/replacing meters
- Fixing water leaks or lines that break
- Lab samples
- Water turn ons/offs
Service Technician
Oil Patch Group
10.2019 - 05.2021
- Leading rig moves
- Rig ups/downs
- Running water and sewer
- Trouble shooting
- Maintenance
Service Technician
TER Oilfield Services
06.2013 - 10.2019
- Service pumps on oil rigs
- Rebuild and maintain pumps
- Forlift operations
- Electrical Knowledge
Lead Service Technician
KSW Oilfield Services
11.2004 - 05.2013
- Leading and dispatching crews
- Service pumps
- Rebuild and maintain pumps
- Maintain rental equipment
- Electrical knowledge
Education
High School Diploma -
Irving High School
Irving, Texas05.2002
Skills
- Strong attention to detail
- Excellent verbal and written communication
- Ability to prioritize
- Time management
- Organizational skills
- Customer service
- Problem solving
Certification
CPR Certified
One Way One Basin
Homeland Security
Timeline
Service Technician
Titan Accommodation's
02.2024 - 02.2025
Gas Compressor Technician
Estis Compressions
03.2023 - 02.2024
Service Technician
Stallion Infrastructure Services
05.2022 - 02.2023
Service Technician
City of Justin Texas
05.2021 - 04.2022
Service Technician
Oil Patch Group
10.2019 - 05.2021
Service Technician
TER Oilfield Services
06.2013 - 10.2019
Lead Service Technician
KSW Oilfield Services
11.2004 - 05.2013
High School Diploma -
Irving High School
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