Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Baliles

Turtletown,TN

Summary

I'm very motivated and love to put myself out there for a challenge.

Overview

28
28
years of professional experience

Work History

Security Officer

Harrah's Casino
01.2023 - Current
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Checked ID's to make sure underage didn't get onto the gaming floor.
  • Worked as a Field Training Officer to train all new employees.
  • Certified telecommunicator dispatching officers to locations on the property.

Store Manager

Hometown Foods IGA
03.2009 - 11.2022
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Did weekly schedules based on projected sales.
  • Did ordering for the grocery and produce departments.
  • Did banking deposits and change orders daily.
  • Worked in meat department as a certified meat cutter.
  • Worked produce department.
  • Reset shelves for new product and for customer requests.
  • Ran register and stocked shelves working with my employees to build a team.

Store Manager

Dollar General Store
02.2004 - 03.2009
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Trained new employees on proper protocols and customer service standards.
  • Did deposits and change orders for daily store operations.


Store Manager

Piggly Wiggly Supermarket
06.1996 - 02.2004
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Worked in all departs of the store to have a working knowledge of total store and employee needs.
  • Did daily deposits and change ordering for daily store needs.
  • Did ordering for store and was present for all deliveries to help my department heads with there process.

Education

High School Diploma -

Copper Basin High School
Copperhill, TN
05.1994

Skills

  • Staff Management
  • Document Management
  • Invoice Verification
  • General security
  • Detail Oriented
  • Relationship building and management
  • CCTV Surveillance
  • CPR certified

Timeline

Security Officer

Harrah's Casino
01.2023 - Current

Store Manager

Hometown Foods IGA
03.2009 - 11.2022

Store Manager

Dollar General Store
02.2004 - 03.2009

Store Manager

Piggly Wiggly Supermarket
06.1996 - 02.2004

High School Diploma -

Copper Basin High School

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David Baliles