David Ball

Owner and operater conducting remodels, room additions and new construction

• Hired and oversaw subcontractors to meet project needs.
• Kept site work safe and in line with budget, schedule, and applicable building codes.
• Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
• Adhered to building codes and regulations in planning and construction phases for full project compliance.
• Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
• Implemented strategies to reduce costs, improve productivity and reduce waste.
• Reviewed contractor invoices, approving payments on acceptable work.
• Handled customer inquiries and suggestions courteously and professionally.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Updated account information to maintain customer records.
• Sourced vendors, built relationships, and negotiated prices.

• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Oversaw schedule to manage appointments of new and existing clients.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Operated hand tools and power equipment according to company safety procedures.
• Responded quickly to emergency maintenance requests for timely on-call support.
• Monitored team members to verify work quality and address concerns.
• Communicated effectively with upper management, team members, and customers to keep everyone informed.
• Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
• Instructed crew members in safe work practices and methods to reduce work-related injuries.
• Trained employees in time management and proper ways to complete job duties.
• Established positive relationships with customers and colleagues through high standards of customer service.
• Pitched in to help with various job tasks, fill in for sick employees and complete projects.
• Established and enforced policies and procedures to maintain high standards of work.
• Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
• Settled crew member disputes by addressing problems quickly and providing successful mediation.
• Analyzed customer feedback to identify areas for improvement in service delivery.
• Collaborated with other departments to streamline operations and improve customer service.
• Cleaned and maintained tools, equipment and worksites.
• Operated forklifts and boom lifts to complete various tasks.
• Managed safe and efficient use of tools and equipment on construction sites.
• Loaded and unloaded materials and equipment onto and off construction sites.
• Used variety of hand and power tools to complete tasks.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Inspected tools and equipment to maintain safety and efficiency.

• Operated varied hand and power tools to complete repairs.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Followed safety protocols to minimize workplace accidents.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Inspected and maintained equipment to keep items in top working condition.
• Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
• Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
• Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
• Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Installed new equipment and explained operation and routine maintenance protocols to customers.