David Barnes

General Manager

CubeSmart Self Storage

04.2008 - Current

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Trained and guided team members to maintain high productivity and performance metrics.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.