Energetic and dependable team player with a hands-on approach, capable of thriving in fast-paced environments. Possesses the ability to quickly learn, adapt, and apply skills. Committed to contributing to project efficiency and high-quality outcomes.
Overview
2
2
years of professional experience
Work History
General Contractor Apprentice
Building Paradise
05.2025 - 08.2025
Maintained high-quality workmanship under tight deadlines by following detailed blueprints, specifications, and instructions provided by the senior contractor.
Collaborated effectively with diverse teams of skilled tradespeople, using my bilingual skills to foster strong communication lines to ensure smooth project execution.
Demonstrated adaptability in learning new skills quickly while working alongside more experienced professionals on various projects.
Ski Rental Technician
Campgaw Mountain Ski Area
01.2024 - 03.2024
Streamlined the rental process for increased efficiency by maintaining accurate records and inventory management.
Boosted repeat business through exceptional customer service and timely resolution of issues.
Collaborated with ski instructors to identify appropriate equipment for clients based on skill level and personal preferences.
Enhanced customer satisfaction by providing efficient ski rental services and equipment recommendations.
Promoted company loyalty program to increase repeat business from satisfied customers.
Reduced wait times for customers by efficiently managing the flow of traffic during peak hours.
Contributed to a positive team atmosphere through effective communication and collaboration with colleagues.
Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Resolved customer disputes to maintain positive relationships and increase customer base.
Managed multiple tasks in high-volume environment.
Education
Finance
Saint Anselm College
Manchester, NH
05-2028
Skills
Customer Relationship Management
Customer Satisfaction
Customer Experience
Project management
Adaptive learning
Property management
Maintenance management
Lead conversion
Teamwork and collaboration
Customer service
Time management
Problem-solving
Attention to detail
Multitasking ability
Organizational skills
Excellent communication
Active listening
Effective communication
Order taking
Relationship building
Task prioritization
Stress tolerance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
High-Intensity Interval Training
Team Sports
Gym Workouts
Mindfulness Practices
Passionate about balancing physical health with mental and emotional wellness