David Barry

Dematic/KION:

• PC EOL Refreshes
• PC Imaging
• Handled user walk-ins for any local technical issues
• Supported end-users with remote technical assistance, resulting in reduced downtime and increased productivity through the RemedyForce ticketing system
• Maintained office PCs and mobile devices
• Diagnosed and troubleshot hardware, software and network issues.
• Installed and configured software and applications for users
• Created user accounts and assigned permissions.
• Participated in daily stand-up meetings

BJC HealthCare:

• Worked remotely with a team of technicians providing password reset support for BJC employees through the ServiceNow ticketing system
• Troubleshooted users MFA issues with Microsoft Authenticator
• Participated in weekly performance meetings

• Addressed customers with friendly greetings and conversations
• Kept wait times low through fast order taking and payment processing
• Prioritized and completed time-critical tasks
• Uphold high professional standards to achieve performance targets
• Operated kitchen equipment in line with safety standards
• Maintained high cleanliness and adhered to health code standards
• Demonstrated proficiency in various kitchen tasks such as grilling, frying, assembling sandwiches, or preparing salads
• Promoted positive workplace culture by treating coworkers respectfully and professionally at all times

• Cooperated with team members to provide top service to internal and external customers
• Reduced traffic efficiently by assisting cars to vacate premises
• Stayed informed about special events taking place at establishment in order to anticipate increased demand for valet services
• Greeted guests upon arrival and provided exceptional customer service