Seasoned nonprofit and human services leader with over 30 years of experience enhancing program effectiveness and operational efficiency. Expertise in team support, staff coaching, program implementation, and stakeholder coordination. Proven ability to strengthen systems and improve service delivery while fostering collaboration across diverse sectors, including education, healthcare, and community services.
Overview
1
1
Certification
37
37
years of professional experience
Work History
STUDENT SUCCESS NAVIGATOR / TEAM LEAD
Omega Community Development Corporation (Omega CDC)
07.2023 - Current
Provide leadership and operational support for Student Success Navigation services designed to improve student engagement, academic achievement, attendance, behavior, and long-term educational outcomes.
Coached Student Success Navigators in implementing student success strategies, ensuring accountability, accurate documentation, and adherence to program expectations.
Develop, monitor, and follow up on individualized student success goals while tracking progress toward measurable outcomes.
Developed and monitored individualized student success goals, tracking progress toward measurable outcomes to enhance student engagement and achievement.
Coordinate with school administrators, educators, families, community organizations, and internal Omega CDC teams to identify barriers, align resources, and develop coordinated solutions.
Support team communication, collaboration, problem-solving, staff development, meetings, and implementation of program priorities across school-based settings.
Facilitated connections between students, families, and community resources to enhance educational success. with school-based, community, and social-service resources to address barriers affecting educational and personal success.
Participate in school and community initiatives that strengthen family engagement, organizational partnerships, and community impact.
Apply a Mission First, People Always approach to leadership, emphasizing accountability, relationships, service, and measurable outcomes.
DIRECT SUPPORT PROFESSIONAL (PART-TIME)
Grace Works
01.2006 - Current
Supported individuals with disabilities through daily living assistance, protective oversight, and service coordination to enhance their quality of life.
Ensured professionalism, confidentiality, and safety while effectively communicating to meet individual needs and uphold organizational standards.
Supported individuals with daily living activities, enhancing independence and quality of life.
Assisted in implementing personalized care plans tailored to individual needs and preferences.
Facilitated communication between clients, families, and healthcare providers to ensure cohesive support.
PARAPROFESSIONAL
Clark County Education Service Center – Pleasant Street School
Springfield, OH
07.2016 - 08.2023
Delivered operational, instructional, and administrative support to enhance the school-based educational environment.
Assisted with classroom organization, instructional implementation, documentation, student support, and behavioral interventions.
Facilitated classroom organization and instructional implementation, supporting documentation, student needs, and behavioral interventions.
Communicated student progress, concerns, and operational needs to teachers and members of the educational team.
Helped maintain a safe, structured, and productive environment while responding to behavioral and operational challenges.
Maintained a safe, structured, and productive environment by effectively addressing behavioral and operational challenges.
Demonstrated reliability, accountability, flexibility, and problem-solving skills throughout a 26-year career in education.
PROGRAM SUPPORT ASSISTANT
Montgomery County Board of Developmental Disabilities
01.2002 - 01.2017
Facilitated program operations for individuals with developmental disabilities through active treatment, habilitation services, protective oversight, and daily activity support, enhancing quality of care.
Collaborated with staff to deliver consistent, safe, person-centered services, ensuring adherence to established procedures and responsibilities.
Coordinated program activities to enhance service delivery for individuals with developmental disabilities.
Assisted in the development and implementation of individualized support plans.
Facilitated communication between families, staff, and external agencies to ensure comprehensive support services.
PATIENT TRANSPORTER
Good Samaritan Hospital
01.1999 - 01.2002
Coordinated with physicians, nurses, and hospital staff to ensure safe and timely patient transport throughout the hospital.
Managed patient movement by implementing safety procedures and effectively communicating with multidisciplinary staff.
Transported patients safely to various departments, ensuring timely arrivals and adherence to hospital protocols.
Assisted nursing staff by preparing patients for procedures, enhancing workflow efficiency in critical areas.
Maintained cleanliness and organization of transport equipment, promoting a safe environment for patients and staff.
REHABILITATION SPECIALIST
VOCA (RESCARE)
01.1992 - 01.2002
Delivered rehabilitation and daily living support to individuals with disabilities, enhancing independence and ensuring safety, dignity, and quality of life.
88M 10 – MOTOR TRANSPORT OPERATOR
U.S. Army Reserve
01.1990 - 01.1997
Supported transportation and logistical operations, ensuring accountability for personnel, vehicles, equipment, and cargo to facilitate mission success.
Coordinated loading, unloading, and movement of personnel and equipment, prioritizing safety and operational efficiency.
Inspected vehicles and equipment to identify deficiencies, enhancing operational readiness and reliability.
Followed established safety procedures, operational protocols, and chain-of-command requirements.
Prepared vehicles and equipment for movement by air, rail, and vessel while working effectively in team-based operational environments.
Operated military vehicles in diverse terrains, ensuring safe transportation of personnel and equipment.
Conducted pre-operational inspections to maintain vehicle readiness and compliance with safety standards.
Education
High School Diploma -
Meadowdale High School
Dayton, OH
Skills
Program Management
Operations Coordination
Project Coordination
Performance Accountability
Data & Documentation
Outcome Tracking
Stakeholder relations
Data management
Outcome measurement
Logistics
Community relations
Team Leadership
Resource management
Safety management
Resource Management
Student Resource Support
Analytical thinking
Interdepartmental collaboration
Administrative Support
Equipment Accountability
Certification
Medication Certification, CPR & First Aid, Ohio Department of Education Certification – Paraprofessional, CPI Certification
Personal Information
Title: DIRECTOR OF OPERATIONS CANDIDATE
Timeline
STUDENT SUCCESS NAVIGATOR / TEAM LEAD
Omega Community Development Corporation (Omega CDC)
07.2023 - Current
PARAPROFESSIONAL
Clark County Education Service Center – Pleasant Street School
07.2016 - 08.2023
DIRECT SUPPORT PROFESSIONAL (PART-TIME)
Grace Works
01.2006 - Current
PROGRAM SUPPORT ASSISTANT
Montgomery County Board of Developmental Disabilities