Summary
Overview
Work History
Education
Skills
Volunteeropportunities
References
Personal Information
Certification
Timeline
16
David B. Brennan, Jr.

David B. Brennan, Jr.

Operations Manager
San Tan Valley,AZ

Summary

Experience: Seasoned Operations Manager and talented leader with twenty years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Operations Manager

Ervin Cable Construction
05.2023 - Current
  • Ensured all major construction and financial milestones are on-time and on-budget, for Fiber to the Home construction projects within an assigned region
  • Driving performance objectives, as well as, developing Key Performance Indicators (KPI's)
  • CAPEX budgeting and monitoring
  • Manage capacity planning to ensure maximum efficiency from each function, while prioritizing and managing resource allocation based on changing business priorities and budget constraints
  • Performing QBR's & ABR's with all vendors
  • Review, create, and update company SOW's, SOP's, and policies
  • Planning, coordinating, and managing daily activities
  • Training, performance monitoring, analyzing and general administrative duties
  • Ensuring team members are working effectively and efficiently
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Developed and maintained relationships with external vendors and suppliers.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.

Senior Manager, Contractor Operations and Performance

Aventiv Technologies
07.2020 - 04.2023
  • Managed Vendor Operations
  • Driving performance objectives, as well as, developing Key Performance Indicators (KPI's)
  • CAPEX budgeting and monitoring
  • Manage capacity planning to ensure maximum efficiency from each function, while prioritizing and managing resource allocation based on changing business priorities and budget constraints
  • Performing QBR's & ABR's with all vendors
  • Review, create, and update company SOW's, SOP's, and policies
  • Planning, coordinating, and managing daily activities
  • Training, performance monitoring, analyzing and general administrative duties
  • Ensuring team members are working effectively and efficiently
  • Assess and evaluate Vendor performance
  • Ensure all activities are conducted in accordance with corporate and industry standards, and assure top operational capability, performance, and efficiency
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.

Director/Senior Manager of Field Operations

Deep Blue-A Comcast Business Company
04.2010 - 07.2020
  • Managed processes and deployments of Wi-Fi and Structured Cabling projects throughout the continental United States, Virgin Islands, Mexico, and Canada
  • Auditing design and sales documentation
  • Planning and scheduling technicians/contractors for new installs, site surveys, and upgrades
  • Installation quality control
  • Managing Field Technicians and contractors' day to day activities
  • Striving to meet or exceed company's monthly & quarterly milestones
  • Reviewing Installation cost analysis – P&L's
  • Hiring and training Field Technicians
  • Managing vacation and time off requests
  • Writing performance reviews
  • Collaborating to establish quarterly personal goals
  • Performing onsite site surveys (especially jobs with heavy structured cabling)
  • Onsite Project Manager (For high profile customers)
  • Negotiating contractor rates
  • Constantly building contractor resources
  • Continuing to work on Departmental processes
  • Maintaining competitive labor costs
  • Maintaining a departmental Business Continuity plan

Commercial and MDU (Multiple Dwelling Unit) Project Supervisor

Halsted Communications
01.2004 - 01.2010
  • Responsible for: Design and deployment of DirecTV distribution system for Commercial and MDU projects
  • These deployments included High Rise Residential Units, University Housing, Government buildings, Big Box stores and Entertainment complexes
  • Designing coax cable plants for commercial and MDU deployments
  • Performing onsite site surveys
  • Vendor equipment selection and specification, system design and selection
  • Project management, project feasibility analysis, opportunity selection strategy, product strategy
  • Supervising contractors with onsite deployment of the cabling plant
  • Cable plant RF tuning and testing
  • Performing Quality Control checks on residential installations
  • Delivered completed projects on time by prioritizing multiple tasks.
  • Provided status updates for projects, delivering information to all stakeholders.
  • Partnered with project team members to identify and quickly address problems.
  • Managed budgets, resources, and timelines for multiple simultaneous projects, ensuring maximum efficiency.
  • Maintained high safety standards by following policies, procedures and protocols outlined by company, OSHA and EPA.
  • Consistently met or exceeded project deadlines through effective time management and prioritization.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Construction Manager

Colony Craft Homes
01.2001 - 01.2004
  • Managed the construction process for a custom home builder
  • Planning each phase of construction
  • Maintaining a safe working environment
  • Collaborating with contractors and vendors to ensure construction costs were on budget
  • Operating heavy equipment/machinery
  • Performing quality control walkthroughs with the customer

Aviation Boatswain's Mate Petty Officer 3rd Class

United States Navy
01.1993 - 01.2001
  • Responsible for: Launching and recovering fixed wing aircraft
  • Supervising the flight deck launch or recovery crew during flight operations
  • Performing preventive and repair maintenance on several types of steam and hydraulic equipment
  • Supervised and coordinated activities of crew aboard ship.
  • Directed safe and secure operations of over 9 deployments to overseas operations.

Education

High School Diploma -

Troy High School
Troy, New York

Advanced Fiber Optics Training -

Fiber Instrument Sales

New York State Frederick L. Warder Academy of Fire Science
Montaur Falls, New York

New York State Code Enforcement Training -

NYS Fire Academy
01.2002

Skills

  • Salesforce
  • Wrike
  • Project Management
  • RF Network Design
  • Structured Cabling design
  • Planning
  • Deployment
  • RF Network Deployment
  • Testing
  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Decision-Making
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Staff Management
  • Operations Oversight
  • Performance monitoring
  • Employee Motivation
  • Customer Relationship Management
  • MS Office
  • Maintaining Compliance
  • Goal Setting
  • Interpersonal Communication
  • Client Relationships
  • Inventory Control
  • Workflow Optimization
  • Strategic Planning
  • Project management abilities
  • Project Leadership
  • Process Improvement
  • Schedule Management
  • Performance Management
  • Health and safety compliance
  • Regulatory Compliance
  • Workforce Management
  • Process Improvements
  • Continuous improvements
  • Organizational Management
  • Quality Assurance Controls
  • Onboarding and Orientation
  • Project planning and development

Volunteeropportunities

  • Coeymans Volunteer Fire Company, Firefighter Captain
  • Town of Coeymans and Village of Ravena Emergency Management Board, Albany County Firefighter of the Year
  • Brunswick No. 1 Volunteer Fire Company, Firefighter Lieutenant, Firefighter of the Year, Member of the Board of Directors

References

Chris Halverson, (925) 984-9430, Derek Coppola, (607) 727-4812, Brian Corizzo, (808) 639-1993, Joel Buckentin, (480) 440-7686, Thomas Clark, (480) 226-2633, Benjamin Riesgo, (520) 867-5236

Personal Information

Total Experience: I have had the pleasure of working in the telecommunications industry since 2004, with a focus on Operations. Over my career I have managed time-critical projects, delivery of services across cross functional teams, and experience in managing high profile and large-scale infrastructure and Wi-Fi deployments across the continental United States, Canada, Mexico, and the U.S. Virgin Islands.

Certification

· BICSI Design Distribution 1&2

· OSHA 30

· Advanced Fiber Optics Training

· DirecTV SBCA (Satellite Broadcasting & Communication Assoc.) Level 3 Certification


Timeline

Operations Manager

Ervin Cable Construction
05.2023 - Current

Senior Manager, Contractor Operations and Performance

Aventiv Technologies
07.2020 - 04.2023

Director/Senior Manager of Field Operations

Deep Blue-A Comcast Business Company
04.2010 - 07.2020

Commercial and MDU (Multiple Dwelling Unit) Project Supervisor

Halsted Communications
01.2004 - 01.2010

Construction Manager

Colony Craft Homes
01.2001 - 01.2004

Aviation Boatswain's Mate Petty Officer 3rd Class

United States Navy
01.1993 - 01.2001

High School Diploma -

Troy High School

Advanced Fiber Optics Training -

Fiber Instrument Sales

New York State Frederick L. Warder Academy of Fire Science

New York State Code Enforcement Training -

NYS Fire Academy

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David B. Brennan, Jr.Operations Manager