Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

David Becker

Operations Manager
Denver,CO

Summary

Highly skilled Operations Manager with over 4 years of experience in the short-term rental industry, specializing in optimizing operations, enhancing guest satisfaction, and driving revenue growth. Proven track record in implementing sustainable practices, utilizing technology for operational efficiency, and leading teams to exceed performance targets. Eager to leverage expertise in process improvement, team leadership, and strategic management to further grow and innovate within the industry.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Operations Manager

Effortless Rental Group
01.2023 - Current
  • Partnered with vendors and suppliers to streamline operations
  • Managed inventory and supply chain to ensure timely delivery of goods and services
  • Developed and maintained relationships with vendors, securing cost-saving agreements that reduced operational costs
  • Led the evaluation of department conditions, identifying key areas for improvement, which resulted in implementing new processes that increased productivity
  • Supervised operations staff and kept employees compliant with company policies and procedures
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them
  • Oversaw operations at over 100 properties in multiple markets/states

Property Operations Manager

KASA Living
08.2021 - 01.2023
  • Manage and oversee all operations in the Denver market
  • Manage 90 rental units divided over 3 properties
  • Oversee housekeeping teams, maintenance teams, and all 3rd party vendors.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.

Education

Bachelor of Arts - Philosophy

Concordia University
Montreal
01.2018 - 06.2021

Skills

- Customer Service Excellence

- Property Management & Operations

- Vendor and Supplier Relations

- Inventory & Supply Chain Management

- Staff Training & Development

- Technology Integration (CRM, PMS, IoT)

- Sustainability Initiatives

- Problem-Solving & Decision Making

-Performance monitoring

Accomplishments

- Awarded 'Manager of the Year' at KASA Living for exceptional operational improvements.

Timeline

Operations Manager

Effortless Rental Group
01.2023 - Current

Property Operations Manager

KASA Living
08.2021 - 01.2023

Bachelor of Arts - Philosophy

Concordia University
01.2018 - 06.2021

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David BeckerOperations Manager