Summary
Overview
Work History
Education
Skills
Accomplishments
Angel Award .
Timeline
Generic

David Begin

Madera,CA

Summary

Accomplished General Store Manager for 2 home improvement company's, adept in fostering team leadership and enhancing operational efficiency. Spearheaded initiatives that significantly reduced shrinkage, optimized store layout for revenue growth, and championed customer service excellence. Expert in strategic planning and profit maximization, demonstrating a keen ability to analyze sales trends for improved profitability. Retail professional prepared to excel in store management roles, bringing valuable experience in team leadership and operational efficiency. Known for fostering collaborative environments and consistently achieving business results. Dependable and adaptable with focus on customer service and staff development.

34 years of leadership for 3 large home improvement companies with sales plans from $20 million to $60 million. Opened 4 stores and worked in 10 with a staffing from 130 to 160 employees.

Overview

33
33
years of professional experience

Work History

General Store Manager

Lowe's
02.2023 - 09.2024
  • Established a positive work environment by fostering open communication and promoting teamwork among employees.
  • Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
  • Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
  • Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
  • Implemented loss prevention measures, resulting in reduced shrinkage levels and increased store security.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.

General Manager

Home Depot
07.2007 - 02.2023
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Delivered on company strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
  • Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
  • Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.

Assistant Store Manager

Home Depot
05.1999 - 07.2007
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.

Assistant Store Manager

Home Base
04.1991 - 05.1999
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Over seen expansion of the company in Chicago. Opening 2 stores.
  • Worked in 3 states and produced growth in all locations.

Education

Lemoore High
Lemoore, CA
06-1982

Skills

  • Team Leadership
  • Store operations
  • Customer Service And Relations
  • Training and mentoring
  • Operational & Process Efficiency
  • Goals and performance
  • Culture development
  • Strategic Planning & Analysis
  • Direct P&L Responsibility
  • Profit maximization

Accomplishments

  • Supervised team 186 staff members.
  • Reduction i shrink of $260,000 in 1 year. Beat goal by 1BPS.
  • Ran 4th largest in sales in district.
  • Exceed profit goals.

Angel Award .

Awarded the Angel award for providing life saving CPR to a customer.

Timeline

General Store Manager

Lowe's
02.2023 - 09.2024

General Manager

Home Depot
07.2007 - 02.2023

Assistant Store Manager

Home Depot
05.1999 - 07.2007

Assistant Store Manager

Home Base
04.1991 - 05.1999

Lemoore High

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David Begin