David Bell

• Mediated between claimants and insurers to facilitate swift settlement negotiations without litigation when possible.
• Calculated financial losses associated with property damage, personal injury or wrongful death cases.
• Provided guidance on proper claim filing procedures as well as tips for avoiding costly mistakes.
• Developed strategies for dispute resolution that minimized costs for both the claimant and the insurer.
• Attended continuing education classes to stay abreast of changes in the industry.
• Maintained accurate records of all claim-related activities throughout the investigation process.
• Investigated and evaluated property and casualty insurance claims to determine coverage and liability.
• Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
• Utilized claim handling software to document and manage claim files efficiently.
• Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.

• Calculated financial losses associated with property damage, personal injury or wrongful death cases.
• Mediated between claimants and insurers to facilitate swift settlement negotiations without litigation when possible.
• Conducted thorough investigations of insurance claims, including interviews with claimants and witnesses.
• Facilitated communication between claimants and insurers during negotiation processes.
• Attended continuing education classes to stay abreast of changes in the industry.
• Negotiated settlements between claimants and insurance companies while ensuring fairness for all parties involved.
• Maintained accurate records of all claim-related activities throughout the investigation process.

Talented Process Technician shift lead bringing 30 years experience in chemical plant operations. Known for commitment to following regulated safety standards, overseeing production and routine maintenance of equipment. Quick-learning with excellent communication and leadership skills.

Skills

· Safety processes and procedures

· Control Room Operations

· Safe equipment operation

· OSHA guidelines

· Leadership

Work History

Shift Team Leader, 03/1985 to 10/2015

Exxon Mobil – Baytown, TX

· Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

· Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

· Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

· Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

· Enforced company policies and regulations with employees.

· Trained new employees and delegated daily tasks and responsibilities.

· Identified team weak points and implemented corrective actions to resolve concerns.

· Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

· Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.

· Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.

· Analyzed equipment breakdowns using various troubleshooting methods.

· Oversaw, coached and evaluated 13 Process Technicians.

· Conducted performance reviews each quarter, offering praise and recommendations for improvement.

· Cultivated professional working relationships with peers and supervisors.

· Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.

· Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 13-member management team with related direct reports.

· Implemented policies and standard operating procedures for continuous improvement.

· Enhanced processes by pinpointing bottlenecks and working with chemicals engineers to resolve.

· Coordinated schedules and reviewed work performance for staff.

· Managed staff hiring, training, and supervision.

· Kept accurate and detailed records of personnel progress and productivity.

· Complied with all safety rules and standards to maximize efficiencies while reducing accidents.

· Prevented equipment fires and alerted plant personnel regarding hazards.

· Performed electrical and mechanical troubleshooting on equipment.

· Performed preventive maintenance on equipment during scheduled downtime.

· Attended training seminars and met with vendors to understand new equipment and train other employees.

· Performed troubleshooting to identify and resolve problems with gas collection systems.

· Kept equipment running efficiently through calibration knowledge and basic repair skills.

· Monitored temperature, pressure and flow of each piece of equipment.

· Prepared and properly handled hazardous materials and mixtures.

· Collaborated with technical and supervisory personnel to report or resolve conditions affecting safety, efficiency and product quality.

· Monitored recording instruments, flow meters and panel lights to listen for warning signals.

· Worked closely with chemical engineers to maintain optimum levels of communication to effectively and efficiently complete projects.

· Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.

· Modified controls to regulate temperature, pressure, feed and flow of liquids and gases while monitoring outcomes and promoting successful processing.

· Followed all waste handling guidelines to minimize waste generation.

· Operated chemical processing equipment successfully while adhering to company standards.

· Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

· Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.

· Oversaw daily operations to ensure high levels of productivity.

· Maintained energy and enthusiasm in fast-paced environment.

· Developed team communications and information for meetings.

· Supervised work of contracted employees to keep on task for timely completion.

· Lead and worked several unit turnarounds, both day and night shifts.

· Team member of the Isoamylene Unit start up. This consisted of building unit from ground up. Startup of unit and trained both console and outside technicians.

· Was the first First Line Supervisor to be assigned as a member of the Joint Health and Safety Committee.

· Consistently rated as one of the top First Line Supervisors in the chemical plant.