David Beltran Sanchez

• Organized and stocked merchandise to maintain optimal inventory levels.
• Ensured compliance with safety protocols while handling equipment and products.
• Assisted team in achieving efficient restocking processes during peak hours.
• Monitored product expiration dates to reduce waste and ensure freshness.

• Noted unsafe components inside packages and discussed concerns with supervisors.
• Operated material handling equipment to efficiently transport goods within the warehouse.
• Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
• Assisted in developing FAQs and knowledge base articles to streamline support processes.
• Resolved customer inquiries efficiently through multiple communication channels, enhancing overall satisfaction.
• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer balances through diligent record-keeping.

• As a Chick-fil-A Front of House Team Member, my primary focus is to provide an exceptional customer experience. I am often the first and last person a guest interacts with, so my role is crucial in upholding the Chick-fil-A standard of service.
• Here's what I typically do:
• I greet guests warmly: From the moment a guest walks in or pulls up to the drive-thru, I make sure they feel welcomed with a friendly smile and a genuine greeting.
• I take orders accurately and efficiently: Whether it's at the counter, on the register, or with a handheld device in the drive-thru, I listen carefully to ensure I get every order right, suggest additional items, and answer any menu questions.
• I handle payments: I process cash, credit card, and mobile app payments, ensuring transactions are smooth and accurate.
• I prepare beverages and desserts: I'm responsible for making sure drinks are perfectly mixed and desserts like milkshakes and Icedream cones are prepared according to Chick-fil-A's standards.
• I deliver food to tables or cars: Once the kitchen has prepared the order, I bring the food to guests with a smile, ensuring they have everything they need, like sauces or napkins.
• I maintain a clean and organized dining area: I regularly wipe down tables, sweep floors, restock condiments, and ensure the entire front-of-house area is spotless and inviting for our guests.
• I assist with drive-thru operations: This can involve taking orders outside, running food to cars, or directing traffic to keep the line moving efficiently.
• I embody Chick-fil-A's core values: This means being polite, respectful, and always looking for ways to go the extra mile for our guests. As a Chick-fil-A Front of House Team Member, my main goal is to make sure every guest has a remarkable experience. I am the face of the restaurant, and I work hard to embody Chick-fil-A's commitment to hospitality.

GPA: 2.68

• 2.0 GPA
• Anime Club Member