David Benarroch
Pembroke Pines,FL
Summary
Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
20
20
years of professional experience
Work History
Housekeeping Supervisor
Courtyard by Marriott
Coral Springs, FL
11.2023 - 07.2024
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Monitored inventory levels and ordered supplies as necessary.
General Manager
Lidotel Boutique
Porlamar, State Nueva Esparta, Venezuela
11.2018 - 02.2020
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Oversaw product development initiatives from concept through completion stages.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
General Manager
Lidotel Boutique
Valencia, State Carabobo, Venezuela
11.2018 - 02.2020
- The same functions as the previous one , as General Manager
Education
Publicist
New Professional University Institute
Caracas, Venezuela07-1992
Skills
- Staff Scheduling
- Employee evaluations
- Department coordination
- Staff evaluations
- Cleaning practices
- Chandelier cleaning
- Customer Relationship Management
- Advertising and marketing
- Business Administration
- Contract Negotiations
- Account Management
- Staff Supervision
- Program Administration
- Quality Management
- Sales
- P&L Management
- Operations Oversight
- Performance Evaluations
- Networking abilities
- Time and Resource Optimization
Languages
Spanish
Professional
English
Professional
Accomplishments
- workshop on leadership skills development and supervision Embassy Suites by Hilton Caracas-Venezuela 2012
- Embassy Suites, Director of sales leadership orientation 2010
- Nueva Esparta university, awards for training students in the school of tourism
Other information
- An extensive curriculim viate is available upon request
References
References available upon request.
Timeline
Housekeeping Supervisor
Courtyard by Marriott
11.2023 - 07.2024
General Manager
Lidotel Boutique
11.2018 - 02.2020
General Manager
Lidotel Boutique
11.2018 - 02.2020
Publicist
New Professional University Institute
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