David Bennett Jr.
Phoenix,AZ
Summary
Results-driven HVAC Technician skilled in diagnostic troubleshooting and equipment maintenance. Focused on delivering high customer satisfaction through effective problem resolution and preventive maintenance. Enhances team performance by implementing tailored solutions that exceed customer expectations.
Overview
22
22
years of professional experience
Work History
Lvl 1 diagnostic & maintenance
Just Better A/C & heating
Tempe, Arizona
02.2026 - 09.2026
- Performed preventive maintenance in-the-field (customers' units), and facility mechanical systems such as HVAC, plumbing and electrical.
- Diagnosed and troubleshot complex problems, implementing effective solutions to ensure accurate and efficient day-to-day operations.
- Replaced faulty HVAC system components.
- Documented all service activities related to troubleshooting and repairing HVAC systems according to company standards.
- Collaborated with tech support and lead technicians to meet project objectives and deadlines, enhancing overall team effectiveness.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Actively listened and asked clarifying questions to accurately assess customer needs and provide tailored solutions.
Facility maintenance, cleanliness & animal care.
Gila County Animal Care & Control.
Gila County, AZ
08.2021 - 12.2025
- Worked successfully with a diverse group of coworkers, including other inmates, to accomplish daily goals and address issues related to Animal care and services.
- Prioritized and organized tasks to efficiently accomplish facility goals.
- Completed day-to-day duties accurately and efficiently.
- Provided appropriate service and attention to customers when face-to-face.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Custom Design & Install
floors 'n more
Sun city, AZ
01.2012 - 03.2014
- Installed decorative tile designs on floors and walls for aesthetic enhancement. on floors and walls with mosaic tiles.
- Reviewed project blueprints to ensure accurate implementation of design specifications. and work instructions to determine and execute requirements.
- Assessed materials and labor needs based on blueprint reviews. and amount of labor required for project completion after reviewing blueprints.
- Conducted quality assurance inspections on finished installations to verify workmanship. for quality assurance purposes.
- Coordinated with team members to meet project objectives and adhere to deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered attentive service to customers through face-to-face interactions and phone conversations, ensuring satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
General Installer
Scott Nickum Tile.
Phoenix, Arizona
03.2005 - 06.2008
- Installed ceramic and porcelain tiles efficiently in residential and commercial settings.
- Prepared surfaces by cleaning, leveling, and applying adhesives for tile installation.
- Cut tiles and marble to project specifications by using power wet saws and tile cutters.
- Ensured that all customer requirements were met before leaving job site.
- Assisted in selecting appropriate materials based on project specifications and client needs.
- Collaborated with contractors to ensure alignment with project timelines and expectations.
Education
Graduate Certificate-Proficiency in HVAC-R (Universal & A2L) - (HVAC)-Core,Type 1,Type 2,Type 3 & A2L
Gila Community College
Gila County12-2025
GED -
Arizona Department of Education
Phoenix, AZ01-2005
Some College (No Degree) - General Studies
Ashland University
Ashland, OHSkills
- HVAC troubleshooting
- Diagnostic troubleshooting
- HVAC system maintenance
- HVAC system repair
- Equipment maintenance
- Problem resolution
- Customer service
- Team collaboration
- Organizational skills
- Friendly, positive attitude
- Preventive maintenance
Timeline
Lvl 1 diagnostic & maintenance
Just Better A/C & heating
02.2026 - 09.2026
Facility maintenance, cleanliness & animal care.
Gila County Animal Care & Control.
08.2021 - 12.2025
Custom Design & Install
floors 'n more
01.2012 - 03.2014
General Installer
Scott Nickum Tile.
03.2005 - 06.2008
Graduate Certificate-Proficiency in HVAC-R (Universal & A2L) - (HVAC)-Core,Type 1,Type 2,Type 3 & A2L
Gila Community College
GED -
Arizona Department of Education
Some College (No Degree) - General Studies
Ashland University