DAVID S. BERRY
Mountain House,CA
Summary
San Ramon, CA
January 2015 to Present
Astute business administration professional driven to oversee operations with an efficient and results-oriented
forward-thinking mindset. Analytical problem solver and persuasive communicator with a talent for thinking
outside the box for creative solutions. Able to work with minimal direction, resolve conflicts and respond to
customer inquiries.
ABOUTME & P ERSONALOBJECTIVE
Provide complex administrative and project support to a department head and/or
senior management using Microsoft Office Programs (Word, Excel, and PowerPoint).
Managing labor partnerships with drivers in the competent implementation of logistic
operations
Facilitate training to staff as needed to ensure compliance with state and local laws
Coordinated all logistics related to transportation from packages in the Walnut Creek
and Pleasanton Services area
Understand and implement plans to address customer service needs
Verification and submittal of time cards
Submit nightly reports for the Logistics Operations Department
Introduced a vigorous study and training plan, enabling staff to pass Job Performance
Tests with a higher than 80% average on each test
Monitor drivers workload and performance to deliver targeted Service Levels
OPERATIONSSUPERVISOR
UNITEDPARCELSERVICES ( U P S )
Exceptional interpersonal skills and ability to work with professionals on deadlines in a close and
collaborative environment
Excellent communication skills, including the ability to communicate complex issues clearly and to be
persuasive in a manner that is both direct and diplomatic, combined with an ability to build solid
relationships
The ability to work independently with minimum supervision; to anticipate needs and problems; and to
learn, adapt, or develop, as needed
Overview
15
15
years of professional experience
Work History
Walnut Creek, CA
09.2019 - 11.2020
CSSAGENT, SAFESECURITY
San Ramon, CA
05.2014 - 12.2018
- Responsible for operational strategies to improve productivity, efficiency, and customer service
- Contributed to investigations of property loss, thefts, and criminal activities
- Troubleshooting alarm systems and dispatcher emergency services as needed
- Monitoring Alarm Systems for burglaries, fires, and medical emergencies
- SR.ALARMDISPATCHER
- DENELECTALARM
- WORKEXPERIENCE
- Meeting the business goals and objectives through daily monitoring, oversight, and implementation of Alarm Systems Contracts
- Effectively coordinate multiple projects, use time management skills and independent judgment
- Facilitate training to staff as needed to ensure compliance with state and local laws
- Successfully collaborate and communicate at all levels within the organization
- Monitor and investigate trouble alarms and submit reports to C-Level Management
- Create detailed reports of incidents (burglaries, fires, and medical emergencies) using service ticket management reporting systems, Responsible for operational strategies to improve productivity, efficiency, and customer service
- Contributed to investigations of property loss, thefts, and criminal activities
- Troubleshooting alarm systems and dispatcher emergency services as needed
- Monitoring Alarm Systems for burglaries, fires, and medical emergencies
ALARMDISPATCHER, DENELECTALARM
Walnut Creek, CA
10.2005 - 02.2010
Education
LOSMEDANOSCOLLEGE - Psychology LETOURNEAUUNIVERSITY, General
Pittsburg
Education Diploma (GED) - undefined
ALAMEDAADULTEDUCATION
Timeline
09.2019 - 11.2020
CSSAGENT, SAFESECURITY
05.2014 - 12.2018
ALARMDISPATCHER, DENELECTALARM
10.2005 - 02.2010
LOSMEDANOSCOLLEGE - Psychology LETOURNEAUUNIVERSITY, General
Pittsburg
Education Diploma (GED) - undefined
ALAMEDAADULTEDUCATION