David Berry
Port Barrington,IL
Summary
At Capps Plumbing & Sewer, I spearheaded a parts department overhaul, enhancing inventory accuracy and efficiency, and led initiatives that significantly improved customer satisfaction. My expertise in inventory management and staff training, coupled with a proactive and positive approach, drove operational excellence and compliance, showcasing my ability to deliver impactful results. Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
Overview
27
27
years of professional experience
Work History
Parts Manager
Capps Plumbing & Sewer
2012.05 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Monitored and evaluated supplier performance to maintain quality of parts.
Cross Connection Control Device Inspector
Capps Plumbing & Sewer
2002.01 - Current
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
- Maintained accurate records of all inspections performed, allowing for more informed decision making regarding maintenance schedules and resource allocation.
Plumber
Capps Plumbing & Sewer
1997.05 - 2012.05
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Offered guidance and training to junior team members.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
Education
GED -
Springfield High School, Springfield, Il
Springfield, TNSkills
- Invoice Processing
- Inventory Management
- Ordering parts
- Vendor Relations
- Inventory Auditing
- Returns processing
- Warehouse Operations
- Coordinating paperwork
- Staff Training
- Demand forecasting
- Cost Tracking
- Employee Training
- Project Estimation
- Supply Requisition
- Codes Compliance
- Energetic and Positive
Timeline
Parts Manager
Capps Plumbing & Sewer
2012.05 - Current
Cross Connection Control Device Inspector
Capps Plumbing & Sewer
2002.01 - Current
Plumber
Capps Plumbing & Sewer
1997.05 - 2012.05
GED -
Springfield High School, Springfield, Il
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