David Berthiaume
Cambridge,NY
Summary
Quality driven professional with a diverse background of skills who can genuinely show empathy for the student while guiding them through the process to succeed.
Overview
15
15
years of professional experience
Work History
Patient Caregiver
Consumer Direct Choices
09.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Male wheel chair bound patient with Lou Gerhigs Disease (ALS) who is quadriplegic and on a ventilator. Feeding through a port and suctioning of traech are regular duties as well.
Home School Instructor
Self
09.2018 - Current
- Adapted teaching methods and lesson plans to changing student needs. Student has Asperger's Disease and functions at a very high level.
- Established clear expectations for behavior and academic performance, holding students accountable for meeting these standards consistently.
- Improved understanding through differentiated instruction tailored specifically to each learner's strength's and weaknesses
- Prepare quarterly reports to the local school as required by New York State.
- Have always met all standards for a full curriculum of 5th grade through the current 11th grade level.
Marketing Manager
First In Line Marketing
10.2012 - 12.2023
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Branch Manager
Merchants Bank
04.2009 - 07.2012
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- underwriting of personal and commercial loans, including processing and closing the loans within all bank and federal guidelines.
- Assisted with support and education of the public on financial topics through presentations and 1 to 1 meetings.
- Maintained friendly and professional customer interactions while holding high standards of confidentiality.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Laid off from this position due to branch merger in 2012
Education
Bachelor of Arts - Psychology
Rhode Island College
Providence, RISkills
excel at guiding students and patients through complex scenarios
excellent written and oral communication skills
strong organizational skills leading to top level customer service
prior customer service experience via phone and written communications including Microsoft Word and Excel
excellent personal credit history and able to obtain clearances
Timeline
Patient Caregiver
Consumer Direct Choices
09.2022 - Current
Home School Instructor
Self
09.2018 - Current
Marketing Manager
First In Line Marketing
10.2012 - 12.2023
Branch Manager
Merchants Bank
04.2009 - 07.2012
Bachelor of Arts - Psychology
Rhode Island College
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