David Bigness
Richmond,United States
Summary
• 20+ years of project management experience with large IT programs, project mangement offices, agile release trains, IT projects, and teams.
• Delivers investments to meet strategic objectives and achieve P&L results.
• Specialization in rescuing and salvaging troubled projects.
• Project management certifications through PMI, Stanford, Scrum Alliance, SAFe Inc, ICAgile, and Exin.
• Diverse industry experience in pharmaceuticals, banking, government, start ups, consulting, and television.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director, Portfolio & RTE
GSK
02.2019 - Current
- Successfully managed a mixed portfolio of $150MM in agile release trains and waterfall projects for 8 systems over 5 years.
- Defined, coached, and trained all delivery standards, processes, governance, and reporting are implemented effectively for 300 FTE and contractors.
- Drove continuous improvement of agile and waterfall practices developing agile release trains and implementing project controls that increased predictability to above 80%, reduced the cost per project day by 30%, and increased velocity of delivery to quarterly releases.
- Wrote a procedure based agile and waterfall playbook for current staff and new hires to accelerate their effectiveness and shorten their onboarding.
- Collaborated with executives to develop and track annual OKRs and KPIs that can trace down to every project and system team.
- Leading the company's hyperautomation initiative to support strategic integration planning, due diligence, and execution of integrating our IT systems to accelerate automation, artificial intelligence, and citizen development
- Leading three years of projects to upgrade the Automation Anywhere RPA system to a cloud based architecture and A360 SaaS platform
- Cultivated a positive work environment by implementing mood and engagement survey tracking that provided leading measures to correlate morale with our ways of working.
Senior Manager, Design Operations
Capital One
12.2016 - 02.2019
- Adaptive Path And One Design: Managed the delivery of Capital One/Adaptive Path UX design for the company's mobile and web platform
- Managed and coached design teams using scrum and kanban practices to increase velocity, create transparency, and manage multiple priorities
- Coached other design operations managers on best practices in project, program, portfolio, process, and account management.
Manager, Scrum Master
Capital One
02.2014 - 11.2016
- Guided the delivery of commitments for 10 large initiatives by leading teams that refactored 15 years of technical debt
- Led a JIRA migration for entire release train by training, converting, and supporting 22 teams to the new project management system.
Education
BA - Political Science, French
Hofstra University
08.1996
Skills
- Strategic Planning
- People Management
- Operations Management
- Project Management
- Program Management
- Portfolio Management
- Team Management
- Strategies and Goals
- Budget and Cost Control
- Verbal and Written Communication
- Leadership
- PMO
- Change Management
- Consulting
- Negotiation and Vendor Management
- Systems Engineering
- UX Design
- Planning and Schedule Control
Accomplishments
Ahead Together Award 2020, 2022, 2023: Award given to the top 20% employees in the company.
Certification
- Information Technology Infrastructure Library Foundations Certificate, EXIN
- Stanford Advanced Project Management Certification, Stanford University, X195037
- Project Management Professional (PMP), Project Management Institute, 12/2006, 12/2025
- ICAgile Certified Professional - Agile Coaching, ICAgile
- ICAgile Certified Professional - Agile Team Facilitation, ICAgile
- Certified SAFe 5 Program Consultant, Scaled Agile, Inc., 07/2021, 01/2024
- Certified ScrumMaster (CSM), Scrum Alliance, 08/2008, 12/2024, 000037079
- Microsoft Collaboration: SharePoint, Teams, Groups, and Yammer (2020), LinkedIn
- Managing Projects with Microsoft Teams, LinkedIn
Timeline
Director, Portfolio & RTE
GSK
02.2019 - Current
Senior Manager, Design Operations
Capital One
12.2016 - 02.2019
Manager, Scrum Master
Capital One
02.2014 - 11.2016
BA - Political Science, French
Hofstra University