David Black IV
Millington
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in inventory management and customer engagement. Proven track record of enhancing customer satisfaction through efficient order fulfillment and effective team leadership. Skilled in safety standards and decision-making, consistently achieving quality goals while fostering a collaborative work environment.
Overview
9
9
years of professional experience
Work History
Meat/Produce Associate
Walmart
07.2025 - Current
- Provided customer service.
- Maintained proper rotation and inventory standards.
Online Grocery Associate
Walmart
12.2021 - 06.2025
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
Online Grocery Associate
Walmart
03.2019 - 11.2021
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Overnight Team Lead
Walmart
03.2017 - 03.2019
- Maintained proper inventory standards.
- Managed a large team and delegated tasks.
- Regularly operated forklift and scissor lift.
- Handled the transitions from 2nd to 1st shift and informed incoming managers of priority tasks.
Education
High School Diploma -
Liberty High School
Glen Daniel, WVSkills
- Safety standards
- Customer engagement
- Inventory management
- Quality control
- Decision-making
- Time management
- Staff management
Languages
English
Native or Bilingual
Timeline
Meat/Produce Associate
Walmart
07.2025 - Current
Online Grocery Associate
Walmart
12.2021 - 06.2025
Online Grocery Associate
Walmart
03.2019 - 11.2021
Overnight Team Lead
Walmart
03.2017 - 03.2019
High School Diploma -
Liberty High School
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