Responsible for always supporting the safety culture initiatives on the units being an active team player.
Respond in a professional and therapeutic manner to various incidents and emergencies as trained.
Assist & Support the Nursing Department and Public Safety peers, as needed with unit acuity.
Participate appropriately in implementation of patient behavior support plans.
Engage patients in a genuine humane and professional manner and consistently interact with patients to build a positive rapport.
Utilize good negotiation skills, in de-escalating problematic patient behaviors and display respect and empathy when engaged with others.
Generated reports detailing findings and recommendations.
Once a Code Purple incident had concluded on a unit, one of the responding CPOs will be required to stand-by on the unit for additional 15 minutes to ensure the matter does not re-escalate. Prior to departure the CPO will check in with unit Charge Nurse to ensure the milieu is safe.
Responsible for assessing acuity in real time throughout the hospital and consulting with charge staff on each unit and adjusting with CPO recourses as needed.
Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
Founder/ CEO
Guardian's Three LLC
04.2018 - 01.2023
Developed strong partnerships with other individuals or businesses to allow for collaboration and more significant opportunities for growth.
Identified business development challenges and customer concerns for proactive resolution.
Defined company roles and responsibilities to establish and enhance processes.
Interacted and came up with a game plan with the board to help our clients get the best quality service for the most reasonable prices.
Created succession plans to provide continuity of operations during leadership transitions.
PNA
Western State Hospital
06.2021 - 10.2022
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Assembly Line Technician
Comsonics
09.2019 - 01.2021
Assembled and aligned parts and fixtures using hand and power tools.
Performed assembly of products according to specifications and instructions.
Worked directly with QA personnel to identify and correct defects.
Executed regular tests and inspection procedures to assemble products according to specifications.
Maintained accurate records of parts used in assembly process to enable tracking history and store consistent information.
Store Manager
Metro By T-Mobile
11.2018 - 03.2019
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Create a positive and productive work environment for employees.
Educated customers and employees on products and promotions throughout the store and franchise.
Small Medium Business Ambassador
The Wireless Center, Verizon Premium Retailer
05.2017 - 09.2018
Greeted customers and clients to create welcoming atmosphere.
Promoted good customer relations and premier customer satisfaction by demonstrating a friendly, neighborhood attitude.
Engaged guests in conversation to offer hospitality, aid in service recovery and create rapport with the customers.
Store Manager
Divide Mobile/Boost Mobile
09.2015 - 03.2017
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Cashier/Stocker Associate
Follett Higher Education
12.2009 - 08.2016
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Stocked, tagged and displayed merchandise as needed
Set positive example for team members by providing high-quality, efficient service.
Mentored junior employees to improve performance, food safety, and customer service.
Crisis Prevention Coordinator at Department Of Disabilities And Special NeedsCrisis Prevention Coordinator at Department Of Disabilities And Special Needs